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February 2024 by Sal Terranova
Great staff
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January 2024 by annechino ralph
Talking with the owners and getting good information so I could make an informed decision. Didn't try to just make a sale. Knowledgeable, friendly service.
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January 2024 by Dr. Arthur Becker-Weidman
My go-to bike shop now. I stopped in because my bike had an annoying intermittent squeak and the gears where not shifting well (they'd not shift up without me shifting twice up). I'd brought my bike to Burt's Bike and they could not figure out what was the noise or how to fix the gears after keeping my bike nearly ten days. They wanted to order some parts and replace the derailleur. Lucky for me they didn't have the parts in stock. I brought the bike to Northstar to get a second opinion. He rode my bike to actually her the noise, put some lube on a few places and made a tiny adjustment to my derailleur; FIXED! Didn't even charge me!! Wow, wonderful service, friendly staff. My heroes now.
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December 2023 by Marsha Shuler
Returning to cycling after a 2 decade abcense Northstar addressed by wants and needs. Set me up with a great bike.Very good customer service.
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October 2023 by Fran Scherer
Brought in my old Roadmaster Mt Sport SX my parents got me from Walmart to fix its chain and gear problems. I hadn't used it in a long while and was restoring it to use again but it's history of not shifting right was worse then ever after the front part of the chain came off and fell on the frame on its side after doing the usual fiddling with the shifters while riding to stop the grinding noise. It needed a standard tune up, new brakes, and a derailleur fixed as it took a hit at some point (not sure when but probably during a move). They fixed it well! I rode it to work today with no issues and it even shifted without grinding! They even cleaned it which I wasn't expecting (cobwebs and dirt here and there from lack of use)! The worker who was there when I picked it up also informed me that there was debate on weather or not to replace the derailleur instead of fixing it so it might need replacing in the future but not necessarily. The price I paid was basically the exact amount that was estimated. Overall a great experience!
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September 2023 by Kevin Patrick
Brought my sons bike in for a tune up. Nick was great. Very knowledgeable, he did an amazing job on the bike, and for a very reasonable price. Now I have peace of mind that my sons bike is as good a new.
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September 2023 by Nolan Pomelow
These guys keep my kids cheap bikes rolling! I’m not in the market for a bike of my own, and my kids don’t need a “good” bike to peddle the neighborhood with their friends. But when their cheap Walmart Special bikes fail, these are the guys I’ll bring them to for service. They’ve never been anything but helpful, and I’ve never felt taken advantage of. In fact sometimes I feel like they treated me a little TOO good.
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September 2023 by Chris Komin
Such a great experience buying a new mountain bike! Knowledgeable staff with a clean, organized and well-stocked shop. Will absolutely return for any and all bike needs.
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August 2023 by Alan Roth
I was shopping for my first “non-big box store” bike, and I shot out emails to several bike shops in the area, including Northstar Bikes. Nick at Northstar promptly responded (whereas the other shops never bothered to reply). I stopped out to Northstar and did some test riding. It was a great experience. After I determined that the bikes on the floor were above my budget, Nick worked with me to find me a great bike within my budget. It was a great experience at Northstar from beginning to end. Awesome customer service! Will be recommending to friends and family.
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August 2023 by Carla Piccolo
We needed a bike that could accommodate a specific dog seat that would not fit on our current bikes. They were able to quickly find the perfect bike that would fit both me and the dog seat. The sales team is very helpful. We went for a bike ride the same evening and our dog was happy to be included. We are so happy we found Northstar Bikes.
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August 2023 by C C
Northstar Bikes came highly recommended by family and friends. I have had two bikes repaired this season. Very dependable, excellent service, always with a smile, very passionate team, always willing to help, professional advice! So glad I'm able to depend on Northstar in order to keep biking and enjoying this beautiful summer season! Thank you Northstar, keep up the great work!
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July 2023 by Jessica G.
Helpful. Friendly. Top notch customer service. I went in with a problem and an expectation on how to solve it, and they helped by suggesting some parts they had on had. They were honest and so I will return as needed. Thumbs way up!
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July 2023 by Timothy Postal
Nick was beyond helpful! Hooked me up with a great discount on a road bike, great deal, and he was very knowledgeable about the product. Wouldn’t go anywhere else for bike gear or info!!!
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July 2023 by Joshua Rubin
Moved to Buffalo last fall and needed to get some work done on my bike. Found this shop and couldn’t be happier. Everyone at the shop is both very knowledgeable and very friendly. Being new to the area they told me about group rides they have which I was thrilled to hear about. I’ll be going to this shop for all things bike related from now on.
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July 2023 by Dominick Fricano Jr
I would recommend Northstar bikes to everyone. Staff was friendly, personable, very knowledgeable and very helpful and the work they did was excellent and speedy. I will be bringing mine & my wife’s bikes to them for all services/repairs!
