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March 2024 by CeeCee Cosme
Had a great experience with the Nurse Diana. She was sweet and took the time to listen to my concerns.
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February 2024 by Robert Pessin
Dental dept at River Way is completely incompetent, from check In girls right down to quality of work. I was here on the 19 for filling repair that is botched. My tongue keeps getting to the tooth because It feels like someone glued sand paper to my tooth
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February 2024 by Brenda Santos
I like the service there with Dr Hao.
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November 2023 by Gena Licata
Bridget Vaccaro is AWESOME!!! Very attentive and a pleasure to have as our family care taker. Would recommend her and Neighbor health highly. She is a gem . Will make time for her patients and listens when you talk. You don't find many doctors out there like Bridget.
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November 2023 by Liz Foley
I would first like to say the service at this dental office is phenomenal. There is no long wait upon arrival Dr. Hong and Joanne are the most kind and caring professionals I’ve encountered. Making sure I was comfortable as a patient meant so much to me along with assisting in providing education within the treatment plan to not only treat but also prevent future cavities . They both take the time to listen to the patient, and each time they always came up with a positive solution. I cannot express how truly grateful I am for these two women. Thank you ladies for your services.
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November 2023 by Charles Murphy
Joanne Brown and and let me tell you the professionalism from Joanne and Dr. Hung is impeccable. It made the dentist experience a pleasure. You guys need more employees like them. You have a great day and thank you very much dental is a wonderful lady. Dr. Hong is great, gentle, kind and proficient. You guys need more people like that. I had a great experience in the dental department. Thank you
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November 2023 by Aniya Ramos
Nurse JoAnn and Doctor Hong are very flexible and caring. They were able to work with me and fit me into a quick slot for a cleaning. I’ve been coming here since I was 5, definitely recommend 5/5. Love it here, thank you!!
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November 2023 by Thain Gi Oo
Came in as emergency. Very grateful schedule was adjusted so I could be seen. Thanks to Dr. Hong and assistant JoAnn
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October 2023 by Asmaa Al-Ani
Safe to say i never ever called and waited an hour without getting hung up on. They will schedule you for 3 and see you at 5 too. Bad service always and always. Reply to your comment; Then provide me with my medical records. I came there for 6 years and you are refusing to do what you are legally mandated to do. After all the bad and unprofessional treatment i received such as gaslighting and all the other bad things. The least you can do is provide my records and stop acting like you don’t have them.
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October 2023 by Roeka Sh
Let me tell you how messed up this facility is! From losing the dental templates to not acknowledging the appointments to not calling us to cancel an appointment knowing their provider is not coming! Alll it’s a whole bundle of messed up! My dad’s denture started last year in may and each appointment they make up an excuse or cancel or what ever! And believe it or not it still hasnt been completed! Their staff is so rude and arrogant and not acknowledging thats their fault ! Very disappointing!
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October 2023 by Sydney Grunzweig
Changed to this practice for OBGYN services and I’m kind of wishing I didn’t. The Northwest location seems a bit unorganized. I was seen there for my latest OBGYN appt for pregnancy, my appointment was initially cancelled and rescheduled for a week later. I show up 10 minutes early to my appointment, and am not put in a room to be seen until 10:45. I didn’t see a provider then until 11am & not one person there acknowledged or apologized that my appointment was extremely late. I will say however that once I was actually seen, the provider was nice, but some acknowledgement that they are very behind (which then affected my own work schedule and child care) would have been nice. I just cannot tolerate an extremely late appointment while I made arrangements with work to be gone a little over an hour, and I was gone for close to 2.5 hrs. The office did however call back a woman who was there for a sonogram before me, even though she showed up late for the appt. As I was checking out then, the woman checking me out answered not one, but two personal phone calls on their air pod. They will also call you several times in a row, and then leave vague messages. When you call them back within 10 minutes, apparently the office is then closed and says they close at 6pm, but you were called at 7:15pm. They’ll send surveys but then will also tell you that you already took the survey, even though you didn’t.
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September 2023 by Goofy Goober
I gotta say I see all these reviews I have been going here for years my kids go here we go here for allFor my self I was gonna switch to somewhere else for adult medicine cause i didn't like any of the doctors but I found dr.ogle listen when I tell you this Dr is the best Dr I have ever had I mean she is amazing she cares about the patientsI always tell her I feel she is not here just for the money but for the patients she sees peds and adults she is so amazing I had to switch my mom to see her cause alot of doctors she seen just want to put her on meds and that is Absolutely not the case with doctor ogle thank you for caring about the patients if she leaves I'm leaving with her lolI give it a 5 star only because of her
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August 2023 by Daniel Connell
We have had several appointments that the provider didn't show up to. The first we were told that we were scheduled with the wrong type of doctor. My girlfriend needed a mental health appointment and was scheduled with a gynecologist. Then she had an phone appointment which the provider didn't call in to, and on our final appointment, we were told the doctor called out sick at the exact time of the appointment (Which doesn't sound like any doctors I know. While I have no proof, I expect it was another scheduling mix up). After three failed attempts to see a provider, we just gave up. It doesn't matter how good the service is when they don't actually have staff show up to their appointments. The first time we figured it was a normal mistake, but three times in a row is a pattern.
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July 2023 by Deziii Camacho
It's aight. Waited 15 minutes for someone to come out the dentistry part and when they did, they said I was to late and to reschedule.
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July 2023 by Kristen Marie
Good luck getting someone to answer the phone at this office. I've been on hold for an hour and STILL WAITING! Everytime I call this place I'm on hold for at least a half hour. With no option to call you back. I've been trying to get a NURSE on the phone for a very serious matter all day and cant get anyone to answer my call, I sit on hold. It's ridiculous! The worst its ever been. I might find a new Dr rather then dealing with this place, sad cause I've always came here for every need and hate to transfer my records but it's clear this isn't getting better
