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February 2024 by Peter Spexarth
Bought my mortgage to make some money, sold my mortgage to make some money. All hail our banking overlords
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January 2024 by Jodi Joachim
It's 2024 and this bank is unable to provide me online access to my account their wait times are incredible the last three times I've called I have been 49th 59th and 76th in the qThey lock my account at first login attempt because they claim I'm trying to access them from a corporate VPN site not sure why that matters actually I am on my personal computer from my home.
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November 2023 by Mario Olivero
This is a review for their online customer service (Fraud Dept, specifically).HORRIBLE CUSTOMER SERVICE. What kind of a bank keeps you ON HOLD for 30 minutes (twice, so that's 60 minutes total) to try and REPORT FRAUD on your credit card?????All of the serious players in the industry will have you talking to a person within a few minutes. Not M&T Bank. Extremelly frustrating...
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October 2023 by Juanita Turner
I am trying. To close a savings account with the syracuse branch but they want give me my money. I may have to get a lawyer .what's wrong with these crook?
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October 2023 by Michael Jones
No longer here.
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December 2022 by David B
Now two corporate offices. I figured I’d rate this one, so to balance the high score as opposed to the low score downtown. I have been a customer for more than 20 years. What was a local bank grew into a bureaucratic entity. Unfortunately, my IRA switched hands 3 times, and now after gradual growth, has slipped below its initial investment almost 10 years ago. I have been paying fees, and just received a letter that I owe money. One Wilmington Advisors rep stated that this was an error, and would be fixed, and that they would forward me to call back from a financial advisor; I made clear that my last discussion with one was of little progress, and would like to speak with someone senior. I received a call today, from someone new. I found out that this was not a mistake, I owe them money, even though they’ve lost $1000s of mine. When I shook a hand at the branch and agreed to management fees, I thought I was being managed. Now, after a significant and consistent loss, the once MandT, then LPL, now Wilmington Advisors tells me, now those are holding fees, no one is managing. My money would have been safer in CDs like most of my money is. I was told I was on the conservative side of aggressive, in a 2045 retirement. Lies. Big business ethics, and shifting responsibility, just like any big business. When appropriate, I’ll be pulling my money out! Sad, WNY trusts you, you exploit them to grow beyond.
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November 2022 by David Burnette
Now two corporate offices. I figured I’d rate this one, so to balance the high score as opposed to the low score downtown. I have been a customer for more than 20 years. What was a local bank grew into a bureaucratic entity. Unfortunately, my IRA switched hands 3 times, and now after gradual growth, has slipped below its initial investment almost 10 years ago. I have been paying fees, and just received a letter that I owe money. One Wilmington Advisors rep stated that this was an error, and would be fixed, and that they would forward me to call back from a financial advisor; I made clear that my last discussion with one was of little progress, and would like to speak with someone senior. I received a call today, from someone new. I found out that this was not a mistake, I owe them money, even though they’ve lost $1000s of mine. When I shook a hand at the branch and agreed to management fees, I thought I was being managed. Now, after a significant and consistent loss, the once MandT, then LPL, now Wilmington Advisors tells me, now those are holding fees, no one is managing. My money would have been safer in CDs like most of my money is. I was told I was on the conservative side of aggressive, in a 2045 retirement. Lies. Big business ethics, and shifting responsibility, just like any big business. When appropriate, I’ll be pulling my money out! Sad, WNY trusts you, you exploit them to grow beyond.
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June 2020 by Shivakumar
An excellent customer service. All the bank staff are very helpful
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May 2020 by Courtney Rae
Being a vegan it’s really nice to have OPTIONS, and Cheesy Chick sure has a laundry list of them!!! The mac and cheese tastes just like I remember from childhood!!! And the staff is so caring an knowledgeable so that’s a plus!
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April 2020 by Danielle Trifilo
Did an amazing job during quarantine and coming out for my daughters birthday!!!! Food was great and everybody loved it! Thank you
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April 2020 by Alexandra Johns
We booked the Cheesy Chick truck to come to our home for our son’s 3rd birthday. Very friendly and great, fresh food that we all enjoyed. It helped make a quarantine birthday not so bad. Thank you!
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August 2019 by Mike Muhlbauer
The best burger and fries not only in Buffalo, but pretty much anywhere, and have been for years now. My absolute favorite, I recommend it entirely and completely. There is none better, your search for the greatest burger on Earth ends here.
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August 2019 by Brandi Wolfe
I wasn't even aware this was an actual restaurant until today. I only knew of the food truck. Their food is always amazing and that homemade ketchup sauce is the absolute bees knees! I am not even a fan of ketchup and I always get extra. Now that I am aware this is an actual establishment I will see you soon for dinner so my children and husband can experience your amazing food
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July 2019 by Sharon Rudy
My favorite meal in Buffalo by far! The tofu burger is perfect for vegetarians and it’s beyond delicious
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June 2019 by Kelly Jacobbi
Had the lunch combo at the Cheesy Cafe and it was delicious! The blttc wrap and Mac n cheese were delicious! Friendly staff and fast service!
