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February 2024 by Wendy Gleason
Much better store. Thank you for being courtesy to us
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February 2024 by Nick Hart
Absolutely great service and respect!$ love the time and patience
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February 2024 by Bonnie Hawley
Disgusting behavior on the way I was treated
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February 2024 by Kasia Williams
Franky was absolutely awesome. Very inviting, very informative and helped my find the best deal that was budget friendly for me. She was VERY professional and she was able to even help me set my phone up all really quickly! She’s absolutely awesome.
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January 2024 by Stephie Mariah
Frankie and Juanita is AMAZING ppl gave me such a great deal and I left feeling satisfied and happy ?
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January 2024 by Helen Griffin
Always have excellent customer service here
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January 2024 by T Granata
I have not received service from Metro in the past nor since they've been under the T-Mobile "umbrella" but from what I"ve read they sound like a fairly decent cell phone service provider. I am however partial to T-Mobile as I have been on my daughter's family plan. Never any issues like buffering or dropped calls with T-Mobile. No complaints in the 12 yrs my daughter has had them as our cell phone service provider.
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December 2023 by Dimelo_Morena
Frankie. That’s it, that’s the review. You will NEVER find a better Metro customer service rep. EVER.
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November 2023 by Rebecca Needham
Frankie at Metro is amazing! Switched and got 3 lines for my kids for an affordable price and super quick. Highly recommend this location! Thanks again!
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October 2023 by Donald Kemnitzer Sr. Upstate Lumber & Met Recy Co.
Great Frankie and All the Staff that Work There Are Just The Best.Great Service and Deals!Thank you.Don K
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September 2023 by Dena Grigsby
It was very nice . The lady who helped us was awesome. She explained everything she was doing. And walked us through all the steps. Honestly 10 out of 10 .
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July 2023 by Derrick
Let me just say this was my best customer service experience in as long as I can remember. Please go see the team here at this location. You will walk away happy and well taken care of. Excellent Manager! She went above and beyond to make me feel like a well valued customer. Thanks Metro ! (Seneca St)
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July 2023 by Joshua Gavner
I went in today with a half blackout screen. And I was worried I'd lose all my photo of my father whose passed. Frankie did everything possible and recovered everything and got me a brand new phone at amazing price. All while helping multiple other customer. 10/10 customer service. Definitely will recommend Frankie and metro on seneca any day
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July 2023 by Jason
Frankie!!!!! That's it. She is awesome, had an amazing experience because of her. Would recommend THIS MetroPCS for all of buffalo,everyone should experience the knowledgeable info and also get what they came for and some....she really help me put a smile on my daughter's face on her birthday. Much appreciated snd recommend..
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July 2023 by Rølley
Juanita & Frankie were by far the best representatives I ever went to. I highly recommend??.
