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September 2023 by Yaya (DV8er)
The employee was helpful and got my new phone set up quickly. I suggested different offers that would save me money, and he took the time to look into them. Unfortunately, I had to give only 3 ☆'s because he put me on the wrong service plan and signed me up for phone insurance without discussing it with me 1st. If I hadn't called the Metro 800# for something, I would've never known.
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September 2023 by Google user
So let me just say I went for new activation for T Mobile, for an Asus Rog 5S. Mike was the rep who helped me. An let me just say he was absolutely amazing! This guy was lightning fast, while still being super personable. Was really one of the best customer experiences I've ever had. I highly recommend this location for its quality, cleanliness, efficiency.
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August 2023 by michael rysykow
So let me just say I went for new activation for T Mobile, for an Asus Rog 5S. Mike was the rep who helped me. An let me just say he was absolutely amazing! This guy was lightning fast, while still being super personable. Was really one of the best customer experiences I've ever had. I highly recommend this location for its quality, cleanliness, efficiency.
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March 2023 by Jay Mackey
Services wonderful I recommend y'all to all my friends
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January 2023 by Randy Taffal
Very nice and also very helpful.
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January 2023 by Kay Clark
Moe and Mike were super super helpful with getting me a service and the best deal!! I haven't had such good customer service in a long time. I will definitely recommend everyone I know to go to this specific location. Very clean and very professional. Metro should be proud to have such outstanding employees working for them. I can't thank them enough :)
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January 2023 by Andrew Mondo-goodrich
Best customer service EVER
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June 2022 by Elizabeth Roth
Only store in buffalo after running around for several hours that had the phone that I needed. Amazing customer service thanks to Mike and moe. They had everything needed for my phone and helped me out with setting everything up. Very nice people 10/10 will come back .
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August 2021 by Jimmy Bakers
Great customer service!! very well organized and took there time to help me find the best phone out! thank you!
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May 2021 by Andy Walsh
I switched from cricket to metro...Mike was working and he was a huge help,def gonna recommend this store
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April 2021 by River Schwartz
Awesome store, great customer service, very friendly and extremely quick. Whatever questions I had the manager Mike answered for me, he went over the better phones and deals and helped me find what I liked, he was extremely patient and efficient which made the whole experience so much better and easier. I got a new phone for my ma too and she loves it, much better than the flip phone she wanted lol. I 100% recommend this store!!!
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April 2021 by JGTODANFL
Wonderful customer service! Made everything very easy and simple for us. Great experience
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April 2021 by michael Perry
very helpful customer service, came in with a issue with phone and they took there time to fix it, and also showed me all new phones out for aupgrade, thank you to store management and the staff.
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April 2021 by ibrahim dahir
Great customer service.... Will always recommend
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April 2021 by Dawood Yemchuk
Great customer service!!!