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July 2023 by Billy Jack
Junk bank. Takes way too much time to do business. These people are probably doing business on a dial up connection with windows 95.
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April 2023 by Mimi Bull
M&T recently took over our local bank. From Day one, my bank of 35 yrs. was stripped to minimum. If you call there is not enough staff to answer. My check copies for IRS payments were so faint I had to request copies. These were misaddressed and opened by someone who now has my bank acct #, my signature and more. It was taped and resent by the Jaffrey Branch to me, even tho the correct address is clearly shown on the check. Furious and about to change banks.
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February 2023 by John Public
M & T bank is the ABSOLUTE best. You call a branch and they answer. The online banking is exceptional. Very smooth interface and functionality. Great customer service and overall banking. Anyone on here writing a bad review should get their head examined because they are very wrong.
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February 2023 by Ingrid Wade
They are TERRIBLE especially representative Tina L . She blocked my card without access to money for 7-10 days. She refused to escalate my card without paying me having to pay $25 after I asked her not block my card!!!!
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September 2022 by Yummy Yum
Loved my experience
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August 2022 by Chelsea F
Absolutely terrible lender! They have been sued multiple times and are definitely guilty of cheating their customers out of money and unethical business practices!! Do yourself a favor and do not get a mortgage with this bank!!!
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May 2022 by Annie Hall
M and T allowed an Apple Pay account to be opened in my business checking account using a new debit card that had not been activated. Their response was not to apologize but to block me from accessing the account. No funds were transferred. But funds will be transferred when I close the account and open a new one at a different bank.
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March 2022 by Katrina Lopez
Yikes! I just had a conversion with Rob DePaulo, in the Spring Lake Heights, NJ branch. We were given a personal check from a customer of M&T and confirmed that he had the funds to cover it. He did. Randomly, DePaulo REFUSED to cash the check!
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March 2022 by maria kalman
I have attempted to obtain savings account funds for over 5 years. I no longer live in their service area.Please don’t open any account with them
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March 2022 by Mordichai Weiss
worst bank ever. do yourself a favor and never use this bank
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February 2022 by Jonathan A. Mase
Do not use M&T Bank. They reported a late payment on my credit report, which they acknowledged was a system error. Despite this, they refused to remove the late payment from my credit report. I had been a Manufacturers & Traders customer for over twenty years with a PERFECT payment history. I ultimately had to hire an attorney to remove the inaccurate information. Reading about M&T Bank on the Internet, inaccurate credit reporting and refusal to correct their errors seems to be alarming common for them. Transfer your money to a different bank. M&T has terrible interest rates anyway.
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February 2022 by Dave
Cant set up auto pay without jumping through a ton of hoops. Unlike any other bank or payment system. Likely they do it so people miss payments.They ask for the first 5 of your social to verify your information. Again unlike any other company .Customer service is terrible.Rates are terrible.
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September 2021 by David Gadlin
Cant set up auto pay without jumping through a ton of hoops. Unlike any other bank or payment system. Likely they do it so people miss payments.They ask for the first 5 of your social to verify your information. Again unlike any other company .Customer service is terrible.Rates are terrible.
