May 2022 by J L.
I'm so grateful my daughter's pediatricians partnered with KSL Diagnostics. We've been to several different locations and they've always been kind, courteous, and as gentle and patient with my daughter as they could be. The last time we went, the medical professional administering my daughter's test gave her a lollipop. I thought the was a nice touch and it certainly excited my daughter.I always get her test results within 24 hours or less.I've called a couple of times with questions (not about test results) and they always answer, and are professional and informative.One time, we went to the Youngs Road location and it was so packed that they had to direct people to other locations -- of which there are many -- or ask them to come back in a half an hour. The parking attendant was so nice about the whole thing. He genuinely did not want to turn anyone away. But, there were so many people, the line was going out into the street. (This was during one of the higher case levels, and when all kids displaying any COVID symptoms needed a negative test to return to school.) The parking attendant took the time to explain what was going on, how it also affected the other tenants of the building. It was no problem. We went to a different location.I only wish that they accepted my insurance, too. I'm glad it's easy for my daughter, though. If you're covered, absolutely, go there.
