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March 2024 by Jeanna Chebat
The service I got from Nicole was horrible. She never calls back when she says she will and after she filed my taxes for some reason my refund changed. I called to get clarity and answers on what's going on and she's not calling back. I called the district manager and he said he would call me back that day and never did. I will never do business with this company again.
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March 2024 by Kehlsey VM Vega
Joan and Chiane were so helpful in helping me and my sister file , highly recommend this location. Very welcoming!
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January 2024 by Tracy Hirsch
Helped out with questions I had I like it there they always help out
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April 2023 by KENYETTA WILLIAMS
AMAZING JOB GREAT SERVICE I RECOMMEND CUSTOMERS TO GO ?
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February 2023 by Eric Goldzweig & Season Vargas
Came here to get my taxes done. Nicole Mosley was extremely professional and pleasant. I will be coming back here
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January 2023 by M
First off made an appointment in Advanced. Walked in 10mins before my appoint even starts. And I’m told I have to wait an hr because someone is ahead of me… what was the point of making an appointment if I’m going to be waiting an hr +. Super unprofessional, I could of at lease got a call telling me but nope. Save yourself some time and stay away.
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April 2022 by Andy Huang
I had some troubles filing my taxes this year so I decided to visit the closest Jackson Hewitt. Luckily, the closest had the most helpful agent I could've asked for. Nicole was very professional and very helpful in making sure I understood what was happening and keeping me up to speed. I was stressed out filing on my own but Nicole made sure that I had nothing to worry about.
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March 2022 by Razer Blade
First off made an appointment in Advanced. Walked in 10mins before my appoint even starts. And I’m told I have to wait an hr because someone is ahead of me… what was the point of making an appointment if I’m going to be waiting an hr +. Super unprofessional, I could of at lease got a call telling me but nope. Save yourself some time and stay away.
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February 2022 by Samantha Clark
The agent that did my taxes was very nice and professional. she was also very attentive. She made sure I knew all my options and let me know about all the products they had to offer.
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July 2021 by Sparkle Elston
DO NOT GO HERE!!!! I dropped my taxes off in April and was told it would take 2 days to complete and I could pick up from the Sheridan office because this location would be closing for the season. It’s mid June and I finally was able to reach someone at the Sheridan office and was told the lady from the Delaware location never finished my taxes so it wasn’t filed now I will be penalized? I will never use them again. Absolutely UNPROFESSIONAL & NO COMMUNICATION! VERY DISAPPOINTING!
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June 2021 by Sparkle E.
I dropped my taxes off in April and was told they would be done in a day or two & I would be able to pick up from the Sheridan office because this location was closing down for the season. It is now mid June and I finally was able to reach someone at the Sheridan office and was told the lady never finished my taxes so they wasn't submitted now I'm going to be penalized. I will be calling corporate!!!! This place is beyond unprofessional and didn't communicate anything to me. Very disappointing!
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April 2021 by James Nichols
Helpful with any questions I have and very professional
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April 2021 by Precious Reid
They was very helpful and generous
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March 2021 by Tisa Bee
In completely satisfied! Ms Norman was extremely informative with my bazillion questions and she was very patient. I appreciate the time she took to do my paperwork
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February 2021 by Serena Williams
Very good customer service