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January 2024 by Dan C.
I just had my car repaired by IN Collision, and I am very pleased! My car dealership said it would take about 30 days for them to repair it, but I worked with Scott at IN Collision, and he got the work done in a week…and at a fair price! Scott was very professional and courteous, and he kept me informed of the work as he went along. It’s nice feeling comfortable taking my car to this repair shop!
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January 2024 by Page Saeidi
Communication daily and timely, fair and not there to take advantage of non mechanical knowing people like me. Highly recommend.
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January 2024 by Andrew Gleason
Simply the best shop in Buffalo. Trustworthy and professional. Fantastically detailed estimate and conformation process. The kindest customer service ive ever experienced. Top quality work and at an honest price point. Cant say enough about how great they are.
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January 2024 by Maddy E
Introduced my entire family to IN. They are great people. Honest, fair, courteous. Give them a visit, I promise you won’t regret it!
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January 2024 by Farhad
This is one of the best car repair stores ever. I recommend everyone to come here if they need car repairs. This store also gives a free estimate of car repairs absolutely amazing store.
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November 2023 by jessica londo
I have been to this shop twice and both times have been an absolute pleasure. Jodene in the front office is always so nice and explains everything really well. The waiting area is nice and clean and I feelComfortable waiting there for my car. I also never feel like they are pressuring me into services and their prices are great. I can’t say enough great things about this place.Service: General repairs & maintenance
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October 2023 by Bonnie Carpenter
I FINALLY FOUND THE BEST AUTOMOTIVE REPAIR SHOP!!!I've been to a lot of auto repair shops and had my share of being taken advantage of as I'm sure we all have.. This place is amazing.... Very honest, very fair., very professional yet very personable. The waiting area very clean and they are attentive to every detail.. work done as promised.. Heck they even cleared up any messes..THANK YOUI will DEFINITELY take my vehicle to them from now on.Thanks everyone GREAT JOB
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September 2023 by Katie Benz
Every time I bring my car to IN Collision I’m so impressed and pleased. My car drives like a brand new one, solid and tight are the best words. No longer creaking and clunking. So appreciative and grateful. Thank youService: Auto engine diagnostic
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August 2023 by Eileen Marutiak
There are not enough good things I can say about IN Collision! As a woman who doesnt know much about cars, I have been taken advantage of by auto shops many times. But at IN Collision, I feel safe and confident. The team at IN Collision is very friendly, knowledgeable, and they break down the information in a way that I can understand. The waiting room is also very clean and comfortable. I will never take my car anywhere else.
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July 2023 by Sarah Stillson
Overpriced. Gave too much of an explanation of what was wrong, making me think I needed more bc I would get lost in their rambling!!! Just be straightforward and to the point!!!
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June 2023 by Romeo Anthony
May 31, 2023: I took a shot in the dark when I wanted some work on my car. There's dozens of shops in Buffalo, NY and it's hard to find a solid shop you can swear by.I took my 14' Toyota Camry in to check out a sound (I guessed fan belt) and was close enough.The phone almost never takes longer then a handful of rings and I was able to make an appointment and come in within a day. The staff were/are very professional, respectful and accomodating.The office area is extremely organized and clean, and the waiting area is stacked with water, coffee and comfortable places to wait for awhile.When my diagnostic was completed, I was shown a printout of what needed to be repaired and given a detailed explanation of why/what/how the issue happened. There was also a detailed breakdown of the price.Later that day, "Jodene" who works at the front office, called me to advise they found a water leak and strongly advised to repair, which I did.Jodene called me with regular updates on what was going on with my car and reported all new issues to me, even having it lifted/driven numerous times (which was verified by remote startup notifications). Jodene was extremely polite, professional and respectful.I picked up my vehicle and the sound went from lawn mower to a quiet hum, sounded brand new. Highly recommended to all who are looking for a group of professional and friendly people to trust.June 1, 2023: My vehicle was struck in a Hit & Run. Having dealt with this shop before, I wanted to use them again. I brought it back for this repair and was able to make an appointment to drop it off and "Scott" from the Collission team was very empathetic, professional and helpful.Based on what I seen/heard, I am sure the damage (Driver side: Rear Bumper, Fender, Frame & Passenger front right bumper detachment) will be fixed and It will look brand new.Updates on that.On top of the professional and respectful staff, they examined my car from top to bottom, reporting any rust or possible mechanical/electrical issues (not to be confused with a NYS Safety Inspection). They even detailed the interior and exterior. That's just a solid business model.Overall, I give everything a five star, this is the best shop I have dealt with so far. They'll take care of you fine.-RomeoServices: Auto body & trim repair
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May 2023 by Cimona C.
Pros: Professional, Positive attitudes, Great communicate, if they had a tip jar it would probably over flow. I haven't taken my car to anyone else since.Cons: Not open on the weekends
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April 2023 by Dawn Isaacs
My first time here. Awesome friendly people. Took my truck in for front end replacement, which turned out like brand new ?, then I needed an oil change & inspection. Great work. They went above & beyond what I expected. They even detailed my truck. I’d give 10 ⭐️ if it were available. This is my new go to auto shop since my other one closed down. I’ll be recommending them to all. DJServices: Vehicle Inspection
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April 2023 by Andrew Mock
They were able to replace an oil pan the same day. It doesn't leak anymore. They were courteous. Don't know them well enough to comment more than this.
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March 2023 by Judy Blu
*******I have asked this company to remove my address from their mailing list several times and they still have it coming to my address. I never used their service before the previous owners did. At this point I feel like this is harassment I asked over 5 times to stop sending me these newsletters. Each time they say it will stop and it hasn't. If you can't stop a simple request what makes you think I would get my car serviced by you. Very disappointing I will be going down to your office in person since you don't take my request seriously. I wish you could get zero stars.******
