IAA Buffalo
Hours:
366 Vulcan St, Buffalo NY 14207 Hours
About IAA Buffalo
IAA Buffalo provides towing services and operates as a public auction site. Customers appreciate the helpfulness of the staff, especially during challenging situations, as shown by a CSR who ensures clear communication. However, there are some concerns about the clarity of information regarding auction participation, as it requires a dealership license not mentioned on the website. Overall, drivers report positive experiences when dealing with IAA Buffalo.
Most Recent Reviews
February 2025
Calls 3-5 times a day and leaves at least 3-5 emails to even when asked to stop or reduce the contact. I work full time and it feels almost like harrasment on my busy schedule. Has me contemplating donating my car elsewhere
January 2025
My car was recently purchased by a third-party company and IAA did the local towing. The weather was awful and everyone was running behind. Rebecca, a CSR, took the time to untangle everything so all parties were happy and updated. Thank you, Rebecca at IAA.
December 2024
Very slow. I was the only truck picking up units from them and it took 40 minutes to bring first car out. No reason for them to be this slow.
More Comments(46)
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