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March 2024 by OMFNow!
The tax preparer explained the information in a very articulate manner
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February 2024 by Maurice Randle
Great service every year
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February 2024 by Olamiju Awodire
fast, reliable, accessible, friendly, professional, and accurate.
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February 2024 by Michael
Excellent service ?
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February 2024 by Gustavo Woods
This app is amazing and gets your documents done in no time.
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February 2024 by Timothy Washington
I was completely satisfied with the tax professional who completed my taxes.
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February 2024 by Barbara Turrentine
Love my tax preparer but the fees are a little high
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January 2024 by Wilfredo Valedon
Lisa gordon very nice lady tax expert
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October 2023 by Gloria Lazore
They answered my question s and helped me good job
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March 2023 by Octavia Butts
Loved the service and the workers they were very helpful this was my second time filling with them the fee was only 300 10/10 ‼️‼️ WILL HIGHLY RECOMMEND H&R BLOCK FOR FILING YOUR TAXES ‼️‼️‼️? VERY SATISFIED
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December 2022 by Catrenia Moore
Absolutely quality every year for the past 20 years!!!! We nostarted with Ray and Karen Crum, then on to the beautiful miss Tina!!! Nothing but Quality Care, with a smile! The best part is within 15 or 20 minutes tops we're in and out! Looking forward to the next 20 or retirement ?
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May 2022 by William Levesque
Absolutely terrible customer service. I recently received a letter from the state stating that I owe over $700 in taxes from 2020. I immediately reached out to Edward who filed my taxes that year and he stated that he would get in touch with his manager because he made a mistake on my return. After going back and forth with him for a week I finally heard from his manager Patty today stating that basically its my problem. I even informed her that Edward previously stated on the phone that he realized he made the mistake and he told me that the company would cover it under their Standard policy. Patty didn't care though and said they are not responsible. I mean why did I pay the $160 to have a tax professional file my taxes if they aren't going to do it right? After this experience I will never be going back to HR Block and I expect for them to at least give me a refund for the fees I paid for them to do my taxes since they clearly didn't do it right.
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May 2022 by bernice montaague
Excellent customer service and attention to my tax needs by Lakisha Wall and past experience with Retired Patricia Lynch.
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May 2022 by Rashouna Chandler
They were very attentive to my needs very helpful
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May 2022 by William L.
Absolutely terrible customer service. I recently received a letter from the state stating that I owe over $700 in taxes from 2020. I immediately reached out to Edward who filed my taxes that year and he stated that he would get in touch with his manager because he made a mistake on my return. After going back and forth with him for a week I finally heard from his manager Patty today stating that basically its my problem. I even informed her that Edward previously stated on the phone that he realized he made the mistake and he told me that the company would cover it under their Standard policy. Patty didn't care though and said they are not responsible. I mean why did I pay the $160 to have a tax professional file my taxes if they aren't going to do it right? After this experience I will never be going back to HR Block and I expect for them to at least give me a refund for the fees I paid for them to do my taxes since they clearly didn't do it right.
