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April 2023 by Deb Morrison
This year my tax preparer was awesome I already faithfully go to HR Block but this year with everything else being complicated I'm glad doing our taxes wasn't a Headache
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April 2023 by Htun kyi
Thr customer service has no patience at all. I called to make an appointment and the customer service staff asked me a question about my phone number and because she didn't hear me the first time she asked me to repeat thr number and in the middle of my repeat she just hang up the phone. Very rude customer service.
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March 2023 by Davicito Rivera
Good and fast customer service
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July 2022 by Alberto Cappas
The person who prepares our taxes is extremely professional; she takes her time, asks us the right questions to make sure that we have everything we need, and she is very user-friendly, making sure that we understand the process. She is great!
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July 2022 by Anne Ritenour
the staff was remarkable before and during the office appointment
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July 2022 by Dmitri Failla
I was given a thorough review of my taxes.
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May 2022 by William Levesque
Absolutely terrible customer service. I recently received a letter from the state stating that I owe over $700 in taxes from 2020. I immediately reached out to Edward who filed my taxes that year and he stated that he would get in touch with his manager because he made a mistake on my return. After going back and forth with him for a week I finally heard from his manager Patty today stating that basically its my problem. I even informed her that Edward previously stated on the phone that he realized he made the mistake and he told me that the company would cover it under their Standard policy. Patty didn't care though and said they are not responsible. I mean why did I pay the $160 to have a tax professional file my taxes if they aren't going to do it right? After this experience I will never be going back to HR Block and I expect for them to at least give me a refund for the fees I paid for them to do my taxes since they clearly didn't do it right.
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May 2022 by Aman Karra
Prompt response and the business was conducted with ease.
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May 2022 by William L.
Absolutely terrible customer service. I recently received a letter from the state stating that I owe over $700 in taxes from 2020. I immediately reached out to Edward who filed my taxes that year and he stated that he would get in touch with his manager because he made a mistake on my return. After going back and forth with him for a week I finally heard from his manager Patty today stating that basically its my problem. I even informed her that Edward previously stated on the phone that he realized he made the mistake and he told me that the company would cover it under their Standard policy. Patty didn't care though and said they are not responsible. I mean why did I pay the $160 to have a tax professional file my taxes if they aren't going to do it right? After this experience I will never be going back to HR Block and I expect for them to at least give me a refund for the fees I paid for them to do my taxes since they clearly didn't do it right.
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April 2022 by samantha morales
She's amazing at her job and I like getting my taxes done at H&R Block
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March 2022 by mauellama83
Fast and friendly service. Overall I had a great experience
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March 2022 by Jeanette Humphrey
Because I rely on HandR Block, to be thorough and there to help if I need it.
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February 2022 by Kenny Greeks
Excellent service!!!!MRS Ruth was such a sweetheart ,so helpful, the whole staff was amazing, I forgot the front desk lady but she was amazing as well ,great nd quick service to get me situated with getting me in to start the filling ...thank you very much
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July 2021 by John Douglas
Patricia Klimchuk...A wealth of experience & knowledge that makes the experience productive and worthwhile
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June 2021 by Robbie Weeks
My tax preparer was VERY helpful and informative!
