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April 2024 by Carmine Giglio
Thirty years ago I bought a pair of Bauer Supreme 3000 skates here for myself and my future wife….great skates which I’ve gotten a lot of use out of!Thirty years later while back in Buffalo I stopped off to buy new hockey gear. Suffice it to say it was well worth it…shout out to Keith and his great staff there for taking care of me!PS Thanks for suggesting the Bauer Vapors ??
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January 2024 by JSL 020
great all around. great prices. Great friendly staff. Found a stick 40% cheaper than anywhere else. Plus always better to support local businesses. Showed up at 650 knowing they closed in 10 mins. Worker told me to take my time no rush.
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December 2023 by Jeff Ceier
Over the years I purchased many things from Great Skate. Excellent deals, excellent product knowledge. My go to place for equipment.
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October 2023 by Owen P.
Just terrible customer service. Came in looking for help getting a new holder for a skate. I was told they don't stock that and to order online and come in to get it put on. I did exactly that, came in with the part and was turned away rudely. "NOPE not gonna happen, We don't work on parts we don't sell." Too bad, used to love coming here as a kid.
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September 2023 by Clark Mowrey
Best pro shop in buffaloGreat serviceGreat productsLocal flavor
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March 2023 by Courtney Collins
Stopped by looking to get a new pair of skates. Kyle and Alex are extremely knowledgeable on all skate brands fit and sizing. Will definitely be back for our other hockey needs!
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February 2023 by Dina Pappas Underwood
We were in the area for my sons hockey tournament. We realized an hour before that one of his blades was cracked. We showed up at 9:30 hoping someone was inside getting ready to open up at 10. I didn’t catch the guys name but I think he was the owner/manager. He was awesome! He let us in early, bought a pair of blades, sharpened them and we were on our way. He didn’t have to open his doors for us but he did. The store was very clean and stocked up on everything. If you live close by or in the area for a tournament, definitely check this store out. Thanks again for saving us!
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January 2023 by Donald Blatner
Great place to shop for kids (and adult) hockey equipment. I bought skates for the family there last year and took back this year to see it they still fit my son good and they did not push new skates and were honest about them still fitting. Tried on many helmets for both boys to get proper fit and they were great with us being very patient. I will definitely be back for the next round!
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November 2022 by Tony Nelson
Awesome shop!Has everything you could want and more. The store was well laid out and the inventory was impressive.Friendly and knowledgeable staff.
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October 2022 by Nick Hall
I brought my 4 year old son to buy his first set of hockey equipment and explained to the salesman that I wasn't sure what he would/wouldn't need for his learn to skate program. He said as long as the equipment isn't used you can bring whatever isn't needed back for a refund. I brought back a few things he didn't need less than a month later(unused with tags on, still in the same bag they came in) and was informed that they have a 14 day return policy so they can only issue a store credit. I explained the salesman never stipulated this policy and that I am not sure if my child is going to continue playing hockey, rendering a store credit worthless to me. As is apparent based on other reviews, customer service is lacking and will take my business to Pure Hockey if my son continues in the future.
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June 2022 by S P.
Staff could not be more helpful and friendly. Went to get skates and was not pushed to buy the top of the line skate. They spent time looking at our needs not trying to make a big sale. Staff asked a lot of questions to help pick the right model of skates and pricing was on par with other stores.
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February 2022 by Frank R.
Terrible business practices. They keep items online to get you to order then call you to tell you it's out of stock and they don't have anything in the same price range. I called back this morning to tell them to cancel my order and they told me it already shipped.
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November 2021 by Russell Six
Worst online Hockey store EVER. Avoid GreatSkate and Keith at all costs. Their database shows tons of sticks that aren't in inventory (and haven't been for weeks). Like other reviews, I ordered a large stick, but they shipped me a smaller sized stick (Flex). When I tried to show Keith that their website was incorrectly showing 40 flex sticks even though it was filtered for 85+ flex. He said was not GreatSkate's issue, but that it was user error. Totally dismissive despite proving that the website is flawed. He refused to credit my purchase, and refused to take any responsibility, or offer any discount for the shipping error. So I've paid shipping (3) times now for the same item. Do not buy from this company. You've been warned.
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November 2021 by G S
Got my first pair of skates here in 1976. First time back, bring my son who now plays. Still a great shop! Wish they had one in Virginia!
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October 2021 by Rusty S.
Worst online Hockey store EVER. Avoid GreatSkate and Keith at all costs. Their database shows tons of sticks that aren't in inventory (and haven't been for weeks). Like other reviews, I ordered a large stick, but they shipped me a smaller sized sticks (Flex). When I tried to show Keith that their website was incorrectly showing 40 flex sticks even thought it was filtered for 85+ flex. He said was not GreatSkate's issue, but my user error that I didn't order the correct flex stick. Totally rude. I had to pay extra to ship it back. And extra to ship the correct stick. He refused to credit my purchase, and refused to take any responsibility, or offer any discount for the shipping error. So I've paid shipping (3) times. He said on the phone during the first call that they had great shipping rates of $9.95, but when I had to order the 2nd stick, he charged $16.95. Total immoral and shady business. Do not buy from this company.