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May 2024 by Gavin Mountain
DO NOT USE THIS LOCATION. I was just there yesterday for an oil change, idk if they got mad I used a family discount on my oil change and weren’t making enough money or what but they completely ripped me off. Had the guy call me and tell me my filters needed replaced (ONLY MY FILTERS HE SAID NOTHING ELSE) I asked how much altogether (this is including the damn oil change) he says “$161” why when I come into the shop my oil change that was $76 is now $250. How?!??!?! Christian I believe or Mark is who I was speaking to showed me the invoice stating “you saved $152” ummm where dude? You charged me $66 in labor for each filter change, keep in mind labor for my oil change was $20. Charged me for a ventilation cleaning service when I never said yes to this, and a smart tumbler deodorizer. I NEVER ASKED FOR THESE THINGS THAT I GOT STUCK PAYING. The manager was standing right there when I was complaining that his WORKER never suggested those 2 things to me that I was charged for. Absolutely HORRIBLE customer service. I will NEVER be coming back to this location and I will tell everyone and their mother to never go to this location
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May 2024 by Shane Smith III
I would avoid Goodyear if possible. Unfortunately, this establishment falls into the stigma around mechanics; they try to take advantage of your ignorance around vehicle repair to charge you an arm and a leg regarding something that does not necessarily need to be repaired, and then they will be condescending when you refuse their services any further. Do yourself a favor and research into what any mechanic tells you that you need done before allowing them to do it. You get a second opinion when you go to the doctors, so do the same with vehicle repair.
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March 2024 by Elise Rahner
These guys really helped me out in a pinch! Had exactly the tire I needed! Didn’t have to leave my vehicle or wait an unreasonable amount of time.
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February 2024 by Andrew Vaccaro
Wanted to charge me $692 to replace a $100 sensor. Took it somewhere else, and they didn't even need to replace it - just cleaned it.
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February 2024 by Lisa Buchbinder
Also a good experience at Goodyear. Timely service nice staff.
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January 2024 by Jessica Leach
Fantastic service. Kind and patient staff that went above and beyond to answer all of my questions. Fair pricing. Reasonable time for job completion. They took excellent care of my mammoth. Would highly recommend!
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November 2023 by Amanda Shea
Went to this shop for an oil change and a tire repair, I had a slow leak. I received a call back stating they could not patch my tire and recommended I get 4 new tires(750 dollars) I picked up my car and took it to another shop and they patched the tire for 20 dollars… very disappointing.
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November 2023 by Pat T
The reason why I keep going back to Goodyear in West Seneca is because of the great staff and service team, Chris always goes above and beyond to make sure everything is just right and recommends what’s needed, it’s never an upsell like other places. I would highly recommend West Seneca Goodyear to anyone. Thank you Goodyear West Seneca team !
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November 2023 by Deborah Fullone
We had 3 cars in for service and snow tires put on. The manager Chris, Bill and Mark could not have been more helpful. They were on top of everything and were professional. Thanks, guys Deborah Fullone Was the West Seneca New York location
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November 2023 by Joanne Reville
Price of tires too high did not tell you about deals or 15 xpercent offered on line no parking spaces
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June 2023 by tom Kincella
Always a good experience. Chris is always helpful and professional. Bill is great at explaining things and taking the time to do so. Five stars!!
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June 2023 by Freedom Fighter Corrected
Behavior so wired
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June 2023 by Chris Zamerski
Service was quick prompt and professional ! Greatly appreciated !
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June 2023 by David Szymonek
Excellent service !! Very professional and clean environment!
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June 2023 by Charles Mohr
Always very professional and accommodating. Only place I trust doing business with.
