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September 2024 by Amanda Mays
Painless returns. Friendly and helpful staff. Clean store. Great selection and fitting process!
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August 2024 by Bernadette Dupre
My husband and I just bought two pairs of Brooks sneakers this week. We are both older adults with foot and knee issues. Trey did the analysis of our feet. We are thrilled with the shoes. He gave us a lot of information about how we were walking and the type of help that would be of benefit to us. He fit us with several different shoes and allowed us to compare. We took a lot of time to do this. It was really worth doing. The analysis was free with no obligation to buy. If in doubt, you should try getting this done. You can never get too much information.
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August 2024 by Jessica Li
Very helpful and friendly staff. They are not pushy at all, genuinely there to help you find what you are looking for. Very pleasant experience each time I go!
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August 2024 by Maggie Hooper
I’m back on the road after having two kids and Fleet Feet helped get me there. Like a lot of moms, my feet aren’t the same size after pregnancies. I got measured and outfitted in my new right size. There were multiple options available to try and the staff was super helpful without being pushy. They even ordered in my chosen color preference at no charge to me, and I’ve got 60 days to make sure the shoes are what I need. They’ve made it really easy to get my feet run-ready. I’m really happy with my experience and will be back again!
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August 2024 by Jim Howe
The service and knowledge was great! I went there because they had the technology to measure my feet correctly. The sales person was very knowledgeable and friendly. No pushy sales tactics.
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August 2024 by Regina Toomey
Great visit at Fleet Feet. Offered solutions for plantar fasciitis pain and good products. In and out quickly.
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August 2024 by MP Young
Another great experience at Fleet.
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August 2024 by J R
Got fitted for shoes after apparently wearing the wrong size for years. The fitter was nice and the results of the scan were interesting. I love my new shoes so far, though they were expensive (the normal and expected price for running shoes). You’re not going to find “budget” brands here - only the higher quality brands. I’m hoping my investment will result in better performance and health! In addition I know there’s a good return/exchange policy if I ever need it.
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August 2024 by Daniel S.
Excellent experience. The staff were helpful, incredibly knowledgeable, and as importantly, aware and accommodating of the fact that /I/ am not that knowledgeable. They explained things thoroughly, including why different things mattered, and helped me pick the shoes that were best for my goals.
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August 2024 by S. L. Mc.
One of the BEST sneaker store in Western NY. I will definitely come back to purchase more products very soon!
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August 2024 by Charles Wagner
The evaluation of your foot type and what kind of shoe will be best for you is the most thorough I've every had!
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August 2024 by Sam
The foot scanner is wonderful. I loved how knowledgeable the entire staff was, and have already recommended them to family. Good footwear is so important, and they really do fit you with the best shoes available.
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August 2024 by Mike Keshler
I’ve gone twice now and both times the employees were super helpful and knowledgeable! The shoe prices are already great, but even better considering it includes the imaging and measurements of your feet!
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August 2024 by Rachel Glover
Based on the advice of my running friends, I decided to visit a store to get fitted for shoes. I had been struggling with pain in my foot and knee, and after a quick and thorough scan, it became evident that I had been wearing the wrong size shoe and needed a more stable option. Skylar, the attendant, expertly recommended and fitted me with a pair of my favorite brand, Brooks. I also purchased run socks to address my blister issues. Since getting the new shoes, I can confidently say that I haven't experienced any pain while running. Overall, the entire experience was truly transformative!
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August 2024 by kathleen snyder
Always welcoming.