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April 2024 by DeeAnn Ladowski
Great friendly staff willing to help
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April 2024 by Barbara Davis
They solved my problem quickly
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April 2024 by Avella Davis
Excellent customer service
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February 2024 by Pc Z
Great place to get blueprints copied or scanned to a disk drive
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January 2024 by Jay Btw
Great service
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October 2023 by Tiffany Goree
I always get waited on quick and never had a problem with any of my packages.
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June 2023 by Gary G.
We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!
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May 2023 by Doris M.
I was headed to the store that WAS on the opposite corner of Hertel & Delaware,which is where I usually go & saw a big location, across the street. I did not know they moved. No one welcomed me, said hi, or they'd be with me shortly or anything, which I didn't feel was very nice. I didn't know where I had to go to, there were no signs for "Returns", so I just stood around feeling stupid. There was only 1 employee taking care of customers which is definitely not enough ! It took awhile for the girl to finally come to me & within 2 minutes, I was outta there. They would get a higher review if I'd been told anything at all by someone that they'd be with me or so much as a greeting. This location is MUCH bigger than the one across from BK on Hertel & Delaware. They also definitely need more employees working to help everyone. Plenty of parking here which is great. It was quite messy & dirty inside though, which was not pleasant.
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March 2023 by John Sarratori
Brought in a package for drop off and they wouldn't take it due to the size. I had measured before I took the time to go to the location to make sure it met the requirements of being under 55lbs and was well under the dimensions of 48"x25"x25" that are specifically stated on the FedEx website for this location. They need to either work with FedEx to update the website to indicate the dimensions they will take or take the dimensions the website says. Waste of my time.
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January 2023 by Johnny L. Castillo Moore
Pick up and drop off only. Friendly!
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November 2022 by Pauleen
Nice staff
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October 2022 by Shawqi Alhaj
Very sweet lady at the front desk , very helpful. Thank you
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October 2022 by DeAnna C.
FedEx employee (Justin) greeted me as soon as I came through the door Sincerely. Offered to help immediately. He asked what I needed to do, and when I told him and he jumped right in. Helped me with All of it, he did the whole thing for me(made it look easy and explained it in case I ever needed to do it again. He was amazing. I would have been there for an hour if he didn't help me through it. That is one employee who has excellent customer service, and complete knowledge of what his company has to offer. My opinion is that FedEx is blessed to have an employee like that. He took the stress out of the task I had and accomplished it with ease. With an employee like that, you should be getting total return customers, even if they have to drive 20 minutes out of the way. (I know I will). Please let him know I appreciated his help tremendously! I think his boss needs to give him a raise. I would hire him in my company in a heartbeat.
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September 2022 by Xavier W.
I really don't think ive ever been so displeased with a company or service in my life. After loosing one of my packages or it going missing earlier this week, theyre customer service is equally as bad. They change the expected deliver day on packages so often it's impossible to coordinate a plan to get them. After being on hold for 20+ mins yesterday with a rep asking for the package to come to my house instead since my expected delivery day changed and it threw off my whole schedule she said it was not a problem at all and she put the request through. for whatever reason (probably the same reason they don't know what happened to my package that was lost earlier in the week either) my package went to a FedEx pick up center instead. while out and about already I got the message to come pick the item up from the store using the QR code provided by the app, the man at the store wouldn't release it to me without an ID, I didn't have my Id because I wasnt expecting it to go there or for me to get the notification request while out doing other things, and if I'm literally following the instructions from the app that I was willing to show you is it still a problem? again wasting my time and patience. now I must wait an additional 2 days for them to deliver to my home like it should have been all along. needless to say if I can avoid using FedEx for the rest of my life I surely will!
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January 2022 by Alex Ander
There is no fed ex on site I need to see a live a person totally waisted gas and my time
