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February 2024 by J H.
The store is deteriorating by the day. It’s been a while and the fridges are still broken (see pic). There’s a high turnover of employees! I’m always hearing about a theft or something. And as others have mentioned it is starting to seem real ghetto-which is sad cause it’s a nice neighborhood and my local store. Please fix the fridges atleast.
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December 2023 by Desmond Hill
Great customer service. Liz took care of all the questions I had and she is a great manager.
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December 2023 by Renee' Nash
G H E T T O!!!!! The girl told me the manager and her roommate got caught stealing cigarettes (like it was any of my business) the guy is rude like we are annoying him by coming to the register. He asked me for IF for my daughters medicine, I told him it was in the car before I could say anything else he took the medicine and threw it to the side of him like excuse me I could have had someone run my ID in while you were cashing me out. He was judging people for having kids and then I was next in line and he started judging me for having kids. Loud music playing throughout the store all you heard was Ice spice. Manager girl in the cat aisle texting. Store a mess. Customer service sucks. The sad part is it’s new faces all the time and nobody is friendly they must really be desperate for employees. Just shut down at this point. Now I have to find a different family dollar today was the last straw.
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May 2023 by Rob W
Always check dates, this location frequently sells expired food
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August 2022 by Terri Murawski
Glad that this store is nearby. Had a lot of items and prices are reasonable. Sorry to say that it is always a hot mess.
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August 2022 by Gina Robbins
I go to family dollar to get items for my grandma which is fine but the store is a mess And also The Employees play inappropriate Music With profanity which shouldn't be allowed !
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July 2022 by Darius Sanders
Not bad, only a few people in the store, because they just opened, my favorite time to shop. What ruined my whole experience was the cashier, light skinned guy wearing sunglasses, walks into the aisle that I'm in, opens up some men's deodorant spray and sprays his underarms. Have a good day.
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April 2022 by William Black
Always stocked ..no empty spots my ocd is smiling
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November 2021 by Toddie Rogers
Always nice. When in the area I like coming to this Family Dollar.
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November 2021 by Serena
Not good not bad just got home from it it was just meh
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October 2021 by Mary Silmon
Very nice employees.
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May 2021 by J. H
They renovated this location!! I used to hate coming here because it was dark, dingy and run down. It used to feel ghetto and there would be ppl stealing in there all the time. I would avoid going there and actually walk all the way to university plaza for my needs instead.But after the renovation I feel more content and safer going there to shop! They have more options and brands available now as well. The freezer/fridge section has doubled in size! And they hired a bunch of new employees who have been nice so far! Hopefully this does not change. Customer service is everything- it can easily change your perspective of a store/and whether or not you will be a return customer to the establishment.I’m sure the nearby residents of Amherst will be happier with the changes!**Last winter, I slipped and fell on black ice in their parking lot in the evening! Beware of this, and I hope this year they will tackle the ice problem early on so this problem doesn’t cause someone to seriously get hurt from a fall like mine. Thankfully I am young, and didn’t get hurt as bad.
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May 2021 by Andrea Young
They have a good variety of things there-which is always nice. The cashier was very nice and sweet!! Good service!!
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May 2021 by Cheryl Owens
Of all the many shopping experiences I've had @ FD, this one was by far THE BEST!This is my new FD for life!
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March 2021 by Rita Blue Bingham
Stopped in for a bag of chips and a bottle of soda. Easy setup isles. Can pretty much find everything you want and more. Nice prices for paper products and cleaners, pet food and toothpaste.
