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April 2023 by Sydney S.
I went in and spoke with Monica this morning regarding opportunities and support for starting a business. She was so welcoming, friendly, and helpful! She even went above and beyond to make sure I felt comfortable, inviting both my dogs in to say hello! I have been walking by almost daily since moving back to the city. Anything that Monica felt was beyond her scope, she made sure to listen carefully; strategically approaching the challenges I presented with a "let's find out together!" approach, rather than acting "too busy" or worse, turning the questions back on me and making me feel insecure. I love that it is a physical location, a quick walk away from where I currently live for problem solving with a real human. Monica is a superstar, I cannot give her and her team enough praise, gold stars today! Did I start the business? No! Turns out you need to be "Established" ! Waiting for an email on those directions. Stay tuned!
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April 2023 by David Wagner
Fantastic customer service. I’d strongly recommend this location for new accounts.
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December 2022 by Natasha Thomas
The nicest people
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February 2022 by Jake
Terrible company
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September 2021 by Damoni Patterson
THEY ARE THE WORST BANK EVER I WOULD NOT RECOMMEND THEM TO ANYONE!!! NONE OF THEM AT THIS LOCATION IS HELPFUL
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August 2021 by Miss K.
So the bank is racist. They will not cash a child credit stimulus nor a economic impact payment unless it was distributed under trump! At this point just say no we don't it cash and US treasury check!!!!! She really was like what's the date and who signature is on it!
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April 2021 by David Sheffield
This is my local bank branch. Everyone there is great!
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April 2020 by robert crabtree
Love Evans bank.easy in and out and everybody knows who I am and are very friendly.
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February 2020 by Daufhin T.
I had a bank account with Evans for around 12 years and recently I closed my account and switched banks. It had noting to do with their level of customer service (which was always excellent) or their lack of typical bank fees. It was one thing which may seem small to some, but was a huge factor for me. Recently they made changes to their banking policies after decades of being the same bank I had known when I opened an account with them in 2008. Among those changes was that when a customer deposits cash into any of their ATMs, Evans Bank holds that cash until the next business day. I have a HUGE problem with this. When I deposit cash I need access to it immediately- not 24 hours later. I have checked with numerous Buffalo area banks and almost none of them do business this way. For most, when you deposit cash it appears in your account and is available to use immediately. This is why I had to leave Evans after 12 years of loyal patronage. If they ever change their policy back I would consider re- joining them, but I am not going to wait for that to happen.
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November 2019 by Renee Moran
I love Evans Bank. They handle my business and personal checking. They take the time to get to know their customers. Audrey, Alicia, Dan and Toya are great! (Sorry if I forgot anyone)
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December 2018 by Natalie A.
Cathy is great there, lovely place with her there! And the atm video check deposit available there is awesome!!
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November 2018 by James Wangelin II
I have bank accounts with 4 banks including Evans and will be closing my Evans account to a new bank. I have never been with a bank that is so no customer service focused and would rather make a few dollars with giving fees then take care of their customers. If you are looking for a nice local bank in WNY do NOT GO TO EVENS!
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July 2018 by katie fickhesen
Oyta !! Koyta shmi . Oyta , koyta , shmoyta .
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March 2018 by dan bailey
So slow... stood at counter for over 20 minutes to cash a check. Seems the whole bank had to look over the check to approve it
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November 2017 by Lucy B. Coburn
Love the folks at Evans Bank! They are always helpful and welcoming.