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September 2024 by Maher Khalil
Very good customer service, fast service!
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August 2024 by Nancy Boymer
The friendliest driver ever! Competent, helpful and personable. Thank you!
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May 2024 by Felipe Sanchez
Driver of one of thier flatbed tow trucks cut across multiple lanes in highway and ran 3 red lights and almost crashed into me
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May 2024 by Christina Reid
I would give them a 0 star rating if I could. There was a miscommunication with the police, where we were in communication with one but another thought we abandoned our vehicle. The police were wonderful and totally helped me out. Davron towed the car and when I spoke to the manager he said that we abandoned our car. I explained that we did not and were on our way back to the vehicle. Every step of the way he made it seem difficult like it was gonna be really expensive and everything was gonna be really difficult. He was not going to let us use our AAA at first until the police called him and told him to. He was not helpful at all. By the time I got there to hand my car over to another company to be towed to the dealership, I ended up yelling at him to just give me my car and stop Talking to me. I apologized for being rude and he started yelling at me. This place would not know customer service if it hit them upside the head.
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April 2024 by Tulliea Connor
This place is absolutely horrible customer service Wise you call and ask a question about your vehicle that's there they tell you daily to call the next day it's been 3 weeks and I still haven't been able to speak to the boss whoever that might be so now I have to go out of my way and drive 40 miles to answer my own question I wouldn't recommend this place to my worst enemy
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April 2024 by Eric T
Good work and nice people to deal with
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March 2024 by Sean Dubaj
From the start of the accident to the finish of the repair they where the best would highly recommend them
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February 2024 by Grow WithMe
Very shady company . They are con artists who are greedy for money.
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January 2024 by Chandra Coady
I would like to give them "0" stars and report them. This company will not allow anyone from my family to retrieve MY MOTHER'S BURIAL ASHES from this car. The costs are egregious and criminal and will take some time, however holding my mother's remains hostage is unconscionable and just horrific. Merry Christmas to this STATE CHOSEN TOW COMPANY. New State Thruway Authority Davron Towing, Joanne Mahoney and Governor Kathy Hochul should be ashamed of themselves!!!!!!!
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November 2023 by Phoebe Hughes
It’s 11/11 at 10:40pm on the 290 highway. I am driving in the left lane and one of your tow truck drivers is behind me, getting extremely close. He then turns on his lights? So I get over to let him pass. As soon as he passes me, he gets over into the middle lane in front of me and slows down. He turns off his lights. I’m confused. So I get back into the left lane- he then tries to get back over in front of me but he almost hit me. He was beside me in the same lane, almost like he’s trying to drive me off the road. I had to break and pullover to avoid him hitting me. This was terrifying and EXTREMELY dangerous for a tow truck driver driving a COMPANY vehicle to be acting in such a way for zero reason. Oh and by the way, after he almost hit me, he gets all of the way over to the right lane to take an exit, flipping me off while doing so. So what was the point of switching lanes back and forth? To try and prove a point to me? For what? I made sure to remember the company name on his vehicle so I can write this review as a warning because I would never want my vehicle on the back of this tow truck. Whoever this driver was needs to be help accountable. I’m just a 25 year old on my way home from a long day at work. Do better with your hiring of drivers please.
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October 2023 by Mike Golden
My car Was impounded by buffalo and sent here. When I came to see my car and get the price plus everything I need to get it out I asked to grab a few things from it and they let me. I then noticed damage on the front right passenger bumper and fender. I went back and asked about it politely because mistakes do happen. They immediately went defensive saying they didn’t do that so I then showed them the damage which they still denied any wrong doing. (They even went to the back bumper pointing out some scratches the previous owner made) They even said how their cameras are connected to the Cheektowaga police station as this is their impound lot also. I told him I have a picture of it on the tow truck with no damage to the fender and to check the cameras as I will be back the next day to get my car out. The next day they handed us a paper to sign that there was no damage to the car and when I said “there is damage” he said “we fixed it” they didn’t. They tried to. But if they didn’t do it what try to fix it? They wouldn’t let us take the car unless we signed so we had to but I have photos of it all. It don’t look as bad but there is now terrible buff marks and scratches down to the metal that will make the fender rust so I had to go out and get touch up paint just to try and preserve it until I can find 1k to get it fixed properly. Why do our police use the Worst rated company to do there work? Everyone I’ve shared this with has had their own horror stories about them. Don’t come here!!
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October 2023 by Page Campaign
Honestly the tow driver was so helpful!! He provided me with so much information to help get my disabled vehicle off the side of the interstate with NO COST to me! I am very pleased with how my bad situation was handled. Gave me a piece of mind!
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September 2023 by jbcorix
In car accident took car of car
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September 2023 by Roxanne Andolina
Good company
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September 2023 by Molson Cree
Love it
