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November 2023 by Jay Williams
We drove up from Alabama for a Bills game and our RV had a DEF sensor issue on the day we were supposed to leave. The first place we called couldn’t get us in for a few days and recommended these guys. We got it to them late afternoon on Monday, they had to order the part but they still had us on the road the next day. We met some of the nicest people in Buffalo. Thanks for all your efforts and hospitality. GO BILLS!!!
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September 2023 by FRANCIS BOWIE
Easy to work with and got the job done when they said it would be. Also communicated with me every step of the way!
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July 2022 by Kevin A. Breitenbach
Great service and knowledgeable staff always a pleasure to work with
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May 2022 by Benson L.
My ONan generator stopped working. I had just serviced it. Cummins is the present "Authorize dealer" onan. They charged me almost $600 told me that the stater was shorted was no longer available and tried to sell me a new unit. On top of that they told me the new unit will have to be modified to be able to fit into my motorhome. I decided to go for a second opinion so I took it to Molly magnetics here in Buffalo. Molly magnetics deals with motors of all sorts and I figured if it's the stater they could possibly rewind it because that is what they do. Upon inspection for which they charge me $75 they said there was nothing wrong with the stater they cleaned it up because the generator has been sitting for quite a while and they said that the regulator went bad. I had them fix it and they reinstalled it in my motorhome which is a 1993 pace arrow. That runs like a top. First my suggestion would be check to see if there's an out put from the generator by putting something into the AC electric outlet plug to see if it works when you kick the generator on. Next I would never take it to Cummins but will find a good motor company that works on commercial motors to try to fix it. If there's no output it's probably the regulator. The other thing you could check the fuel filter to make sure that it's not clogged and you're getting a full flow of gas to the generator. Molly magnetics charge me $1500 for the entire job including reinstallation into my camper while Commons charge me $600 for a misdiagnosis of my problem and an attempt to upsell me on something that I didn't need. The generator now runs like new. This review is also running on RV websites.
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February 2022 by W Matthew Spears
Bravo for supporting our veterans by helping Angry Cops to get the Morale Response Vehicle back on its feet!
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February 2022 by Jennifer Morgan
This service center is awesome! If you're an Angry Cops fan whose an Army DT amongst other things. Bought an old fire truck to boost morale for veterans. The MRV-19, as it's been named, was in much need of service. These great people here at this Cummins Sales and Service, donated their time and parts to help Angry Cops get the MRV back in running order for you to rent for events, or meet them at a football game and more. It's amazing to know that big businesses help and support others in need for a great cause. Thank you, Buffalo Cummins Sales and Services, for helping get the MRV-19 back out serving and supporting Veterans everywhere. From a big fan of Angry Cops, a daughter, and granddaughter of Army, and Marine Veterans, I thank you for your huge heart and your handwork.
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November 2021 by David Hutchins (Drkthunder)
The service and professionalism was above and beyond. Highly recommended.
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September 2021 by Bonnie Data
This company did a GREAT job with servicing our Class A Motorcoach. Chris answered all of our questions thoroughly, returned our calls promptly, took great care of our coach and even adjusted the invoice appropriately when the work took less hours than originally quoted. We would recommend them to anyone.
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August 2021 by Bonnie Szoka
This company did a GREAT job with servicing our Class A Motorcoach. Chris answered all of our questions thoroughly, returned our calls promptly, took great care of our coach and even adjusted the invoice appropriately when the work took less hours than originally quoted. We would recommend them to anyone.
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July 2021 by Robert Falk
Very accommodating and knowledgable staff. They found time to help me with very little lead time.
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May 2021 by chris owczarczak
Terrible customer service, If you even get a return call
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March 2021 by David Hutchins
The service and professionalism was above and beyond. Highly recommended.
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February 2021 by David Mckinney
Awesome thanks
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March 2020 by Nan Berry
Called to see if they could service my RAM 3500 but apparently, despite the Cummins diesel that powers it, they don't service these trucks. Reception was pleasant enough but sadly, no service.
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July 2019 by Mike Mclaren
Clean modern facility, Bryan, Rick and Elaine provide top notch service and communication
