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December 2023 by Ken Mc White
No 1 answers the phone....????? So frustrating,,,,I guess i have to drive there....
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September 2023 by Keith Brown
Never answers the phone been calling since they opened 5 hours ago.
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March 2023 by Jeff Bace
Been six hours...can't get anyone to answer phone....not good.. And your customer service was absolutely no help...disgusted
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June 2022 by Keenan
Decent bank, however, they literally stole money from an associate of mine who accidentally sent money to my phone number instead of an employee of hers. Their attorney and paralegals lied , had me drive 25 minutes to and from after telling me one thing on the phone, then when I got there it was a completely different contract.
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May 2022 by Zach K
Does not answer calls. Took me 4 times before I got a person on the phone
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March 2022 by John Levinson
None answers calls. Could honestly be busy bit I tried multiple departments just to touch base as a possible members but all 4 calls went unanswered
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October 2021 by guess
I have always received prompt friendly service from the tellers and other staff.
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June 2021 by Linda Gregoire
I have always received prompt friendly service from the tellers and other staff.
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April 2021 by Jay Sanderson
Great credit union!! Tellers are very friendly and helpful they are also quick to help customers get in & out of the bank.
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March 2021 by Jonathan Argentino
Staffs is awesome, credit union is.a.cut above...
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March 2020 by THOMAS Setteducato
Excellent service.
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January 2019 by Sharon Rybak
Very efficient n pleasant!
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December 2017 by mike
This place sucks! They refuse to help people who have been through bankruptcy even when you have been on time 100% since the dicharge .i tried refinancing and they wouldnt help so i went to financial trust in Cheektowaga and got a good refinancing rate.
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July 2017 by Eugene Lewis
Fast service!
