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April 2023 by Lisa J.
If I could give a rationg of -100 stars I would. This was not our first cross country move (3rd). Items were broken while packing: china closet glass shelfs and patio tile table. I had 23 items broken that I claimed and articles not delivered, completely lost. They do not hire their own packers or movers, which I did ask when interviewing this company. Driver's truck broke down and delivery was delayed by 4 days! On unloading day, local movers showed up at 4:00 pm, when 8:00 am was to be the start of unloading. There was swearing on the truck between driver and his assistant with the 2 local movers regarding money. They told the driver the one was in a gang. I highly doubt that these movers had a background check. A week later a table showed up. Do not use this company!
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November 2022 by Mark D
Good people. Lots of room. Room to park on street beside chik filet and mcds
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May 2022 by Gloria gonzalez
They canceled the load and I was there for the pu, can you believe that , oh the broker wants to deduct for , 1 be on time no before the appointment $200.00, 2 have macropoint $300.00. ,if you didn't take foto before you sealed the trailer doors $100.00. , so there you have it , plan on that,drivers.
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September 2021 by Ken Hood
Numerous and convoluted issues (none of which are the company’s fault) regarding our move were handled so well that I consider the Buffalo Team the Movers of Mountains! Or is that REmovers of Mountains!?! I have never worked with so many helpful, kind, and understanding people in my 71 years! George Griesbaum is a blessing to us and is an excellent example of finest customer service. He made the seemingly impossible, possible! His team is awesome!
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September 2021 by Yuan Shemson
You guys are lucky you have to choose a star, because you guys wouldn't get one very poor welcome visiting their facility where i stared at like a museum without out a "Hey how you doing" The feeling you have when you not welcomed. Two thumbs down on your customer service skills!
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August 2021 by Jackie L
No, my shipment did NOT contain 3 containers. You charged me for 3 even before everything was picked up. There were only 2. You ripped us off. You said there would be an adjustment and there never was. This was not a misunderstanding. It was a shady business practice you are trying to get away with. We have reached out numerous times and have been avoided at all costs. You can't prove there were 3 containers and are hoping we just go away.
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July 2021 by Sam Vernaccini
They were storing our household belongings due to our apartment being remodeled. We decided to move out of state and we arrived at their facility so they could load our uhaul truck up for the move. They did a wonderful job loading the truck and were very professional and friendly! Marty, Dominica & Noah loaded up the truck and these individuals were outstanding!! Everything on the truck was packed great and i highly recommend this moving company! Thank you to your awesome crew!
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July 2021 by jermaine jacobs
Lot of food choices in the area
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March 2021 by Denise Coates
This company was EXCELLENT from beginning to end. I recommend the Buffalo site for college storage
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October 2020 by Queen Queen
Never called me back
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July 2020 by Bill Reinhold
As a former military member we've previously been through six major moves and none have been any better than this one. Nicole did an exceptional job coordinating the move and could not have done anything better to keep us informed. Michael did the estimate and was courteous, professional, and extremely efficient. The packers and movers on both ends of the move were outstanding. A move could not possibly go any smoother than this one.
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July 2020 by Buffalo Gal Vintage
I used this company for a local move in Buffalo, Ny. They moved my home and my home business. On a Monday , the movers showed up late. They were definitely aware that the move was large. They brought a truck loaded with boxes and moving supplies some of the boxes were broken down others were set up. They said they didn't have the chance to unload since Friday. I dont understand that as they had the weekend and that morning ( Late) Every bit of that truck was filled. This was a 3 man move and 1 fellow was extra and I was not charged for this movers. The move took way way too long. The movers took 10 hours of which 1hr was lunch. There was no appliances, No kitchen furniture only 1 bedroom , bamboo den couch and 2 chairs. No landscape items just lots of boxes. This move should have been done between 6 - 8 hours. After the move, I contacted the " manager" and told him I had items missing. He was nasty and condensing trying to intimidate me in not filing a report. At that time it was a case of packaging tape which I use for my business. I also told him that there was 1 large garment/close box filled with merchandise missing. I could not give him at that time exact items. Im POSITIVE the movers took that box and mixed it into the boxes they brought with them. As much of my merchandise it already bagged to shipping, it has taken awhile to find exactly what is missing. Some was brand new inventory and others vintage merchandise. purses( the image of the leopard dress is the matching fabric for 4 brand new purses missing) , shoes, suits, dresses, mens shirts, suits and pants, new costume items. Many items are 1 of a kind vintage items. I wish I could upload the photos. Thousand of dollars or inventory was stolen. Ill go to fill an online order and after going through all stock which takes a couple of days... I find it missing. After the move no mover be it the father son team of the two other guys brought anything back to me. There was a great deal stolen imagine how much folded in bags merchandise it would take to fill a garment/storage box. I do not at all recommend using this company. . If there were 0 stars I would select that. THIEVES. I saw today a message that I could call and speak with the manager and that would be the same manager I've spoken with many times that belittle me and makes it " sound" as I do not matter and that my stolen items must be something else. The company in no way could have done this. Well, they did. If they read my review they would have read that I moved a business and I have thousands of products which were already packaged. I have no way of knowing something is missing until a person orders it and it can not be located and certain categories went into that 1 box. In my business, I can sit on stock for years because everything is one o f a kind and waiting for the one person who wants and has the measurements for that one item. Even in their post you can see who they try to put the blame on me , like Im crazy... Why wait 2 years? I didn't your manager Greg refused to acknowledge my loses saying no way could his movers do this. Thieves.
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March 2020 by Scott Wilson
The BEST moving co. In Buffalo nay the entire country.
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February 2020 by Eddie Shelton
Great staff.....fast and done right.
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September 2019 by Adam Butler
Fast, prompt service and they're also accommodating if you need to access your product while it's at their facility. They let me come into their warehouse and spend hours modifying my storage crates. Couldn't have been more helpful while I was there.