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November 2023 by Henry Rose
Jim is such a great guy and his team is amazing.
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October 2023 by Partho Sarkar
This auto shop is, sadly, a rarity in today’s day and age: a straightforward, honest business that performs quality work. They’re right up the street for me, which is a godsend whenever I need work done. My only qualm is that they’re always booked, sometimes weeks out. Still, the aforementioned is indicative of the great work they do and the consistently high demand they enjoy; definitely a first world problem. I just hope that labor shortages don’t affect their otherwise stellar service over the long run. Highly recommended.Services: Tire rotations
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July 2023 by k fowler
The only place I go! The owner is straight forward and flexible! The location is easily accessible and convenient to drop off your vehicle. I always have a great experience with their services!
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July 2023 by steve c
Jim at Bob and Don's is the best. Excellent work and advice at reasonable prices. I always recythem.
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May 2023 by Jenny Jakubowski
Bob & Don's provides fast and fair car care that is high quality with great customer service. I know I can trust them when I bring my car in, they'll do what's needed for a fair price and won't take advantage of you, and Jim always explains what's needed and what they did clearly. Thankful I have a place I can trust and rely on.
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March 2023 by jon topper
My car was making a very loud noise and it sounded to me like the ball bearings. I took to West Herr Hyundai on Transit Rd. They called me and told me both rear bearings would need to be replaced and it would cost $1300 with parts and labor. I called Bob and Dons on kensington ave and told them. they said that sounds like a lot. So a week later I brought my car over there they only needed to to replace one side and it cost me $500, even if they would of done both sides it would of been way cheaper. Unless something is under warranty never let the dealer touch your car.
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February 2023 by Eric Smith
Always backed up , but that’s a good sign.One of the few garages with honest mechanics.I brought my car in to be looked at , I was given a very detailed breakdown of what was wrong. How long it would take to fix and the cost .After heading home I researched parts and price . Bobs price was at the low end of the average estimates .
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February 2023 by Ass Crak
Amazing, my family has been going here for over 60 years and have had nothing but good experiences
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October 2022 by Bradley Koenigsknecht
Bob and Don’s Automotive is a fantastic repair shop and I can’t say enough positive about Jim and his crew. They offer excellent customer service and more importantly are honest with their assessment of your vehicle. Jim will not push services on you that are not really needed, like many chain shops do. It is so refreshing to deal with a trustworthy mechanic. I have been taking my vehicles here for several years and I will continue to do so.Services: Tires
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October 2022 by Don Rupp
Great service. Honest crew. Great prices.They will only fix what's needed to be fixed.Services: Oil change
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June 2022 by Tyler Burns
Best shop in WNY, make sure you bring your VWs here specifically
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March 2022 by Philip Slater
Nice guys. Quality work and fair pricing. Will use againServices: Wheel alignment
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December 2021 by Beverly Dust
Have used this garage for years very trustworthy and helpful used for inspection this time.
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November 2021 by Adam Wojcik
By far the best shop I've ever brought my car to. Extremely knowledgeable guys who do a thorough, professional job. Their labor rates are also cheaper than other shops, but with the work they do, they deserve to make just as much, if not more. Perhaps the greatest thing about them is that they don't pull the same con as many other shops: they work on the car for what they can diagnose to be the most prominent issue, not merely the most expensive one. And I think I can make a fairly good guess that they've established a loyal customer base because of that. I don't see myself bringing any of my vehicles anywhere else in the future.
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November 2021 by Craig Ihlefeld
Good group of people their..Full service gas station and repair shop..Very knowledgeable folks..
