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November 2023 by Catherine Sicurella
I am very pleased with Bison. They are friendly, professional and honest. There were many things wrong with my car and they have it running like new.
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November 2023 by elisa martini
Great customer service, fair prices, quick turnaround. No complaints! Will definitely go back when the need arises.
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November 2023 by JJ C.
Been coming here since I got my first car, my family has been coming here as long as I can remember, they did the brakes on my truck and are currently mounting and balancing 4 tires. The service is well worth the price which is also pretty reasonable.
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October 2023 by Ginger Geoffery, APR
Bob provided an excellent customer experience. He was easy to work with on finding a time when I could get my car in. The work was done on time. And, he didn't try to sell me services I don't really need. That is huge! At other places I've gone in the past, they try to push you to get additional work done that you didn't come in for. I appreciate honesty if they truly discover a problem, but I don't want to be sold something I don't need. Thank you for your honesty, Bob! I'll be back to Bison.
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October 2023 by Derrick Moore
Outstanding AND Prompt service. Their reputation is well deserved. I’m giddy over the fact that I live close by. We will do business…especially since they offer a top notch detailing service. A-1, Top Notch, Best of the Best! I highly recommend.Services: Auto battery replacement
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October 2023 by Maki Becker
Bison Auto is a very dependable business. Bob is friendly and helpful. He is honest and takes care of your car. No unnecessary work. My husband and I both take our vehicles here.Service: Oil change
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September 2023 by Leland
Went in for a inspection but got treated like I was crazy for ‘putting up’ with a loud wheel bearing (two mechanics made negative comments about it along the lines of ‘I don’t know how you’ve put up with that’). Plus, they tried upselling me on multiple parts that were not needed to pass inspection. They tried to say my vehicle would need all four new matching tires in order for them to pass me for inspection. I said I did not want new tires and only one if it was necessary to pass inspection but was met back with “well, your vehicle is 4WD and should have four matching tires anyways.” I had recently replaced two tires and did not need all new tires. I asked for an inspection - not fix anything a mechanic personally thinks is wrong with my vehicle. Tried to quote me almost $3k worth of work to pass inspection which did not seem right. I went someplace else and got an actual honest opinion AND price. Also, be caution about making an appointment online. Their online system will send you an unnecessary amount of emails and sell your info (VIN, name, address, email, and phone number) to CarMax. They’re very flashy but obviously not as honest as they claim to be.
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September 2023 by Karen Ryan
As always, great service and the work on my vehicle was completed sooner than they had estimated, which I greatly appreciated. When scheduling my appointments they are always very accommodating.Services: General repairs & maintenance
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September 2023 by Leland P
Went in for a inspection but got treated like I was crazy for ‘putting up’ with a loud wheel bearing (two mechanics made negative comments about it along the lines of ‘I don’t know how you’ve put up with that’). Plus, they tried upselling me on multiple parts that were not needed to pass inspection. They tried to say my vehicle would need all four new matching tires in order for them to pass me for inspection. I said I did not want new tires and only one if it was necessary to pass inspection but was met back with “well, your vehicle is 4WD and should have four matching tires anyways.” I had recently replaced two tires and did not need all new tires. I asked for an inspection - not fix anything a mechanic personally thinks is wrong with my vehicle. Tried to quote me almost $3k worth of work to pass inspection which did not seem right. I went someplace else and got an actual honest opinion AND price. Also, be caution about making an appointment online. Their online system will send you an unnecessary amount of emails and sell your info (VIN, name, address, email, and phone number) to CarMax. They’re very flashy but obviously not as honest as they claim to be.
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September 2023 by Pepper
Their AAA house call was prompt, polite, informative and efficient, and my follow-up visit to their garage was totally satisfying in service, pricing, and graciousness. This was my first experience with Bison's, but it will not be my last, and I am already telling friends. Thanks, Bob and Chris!
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September 2023 by Jennifer Polizzi
My car looks and smells brand new!My elderly dog had an accident in my leased truck and I was in a panic. I called Bison and they had me bring my car in that day. I got it back the next afternoon and there was no evidence of the accident left.I’m beyond happy with their service.When I need my cars detailed , I only go to Bison!
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September 2023 by Trish Davis
I was pretty sure that this was the garage that I called to make an appointment for a NY State inspection. They did not have me on the schedule but looked and said that they could fit me in .. when I picked it up it was the standard amount that’s only allowable by law which is $21.00 which I think rakes the small business's over the coals because it is somewhat time consuming to perform.When I picked it up my bill was $21.00This is an honest shop!I will definitely keep them in mind for future repairs!Service: Vehicle Inspection
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August 2023 by Micah Stanton
Second time coming to Bison and, as always, very satisfied. Had a bit of a wait but the waiting room is always stocked with coffee, drinks, and snacks as well as a TV to pass the time. Once my car was in, it took no time at all for a state inspection and oil change. You absolutely NEED an appointment as it’s always busy and parking is very limited.Services: Vehicle Inspection
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August 2023 by Courtney Coseglia
Having car problems is never a pleasant experience but they’re always able to get my car in and out of there quickly which is so helpful. Very friendly people and quality service!
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July 2023 by K3 J
Fantastic, unexpected and professional service! They even found a lost item of sentimental value, and left it in my cup holder.Awesome!!!Service: Auto detailing
