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September 2023 by 1
I always take my cars here...the owner is very trustworthy and upfront with you....if you need the work... he'll tell you...no worries about "extra" work being added!
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September 2023 by Susan Pietkiewicz
Had work done on same vehicle at Hertel location. My life changed and as a single mom I had legit told Chris what my budget was. Fully understood that parts were an issue due to the year of the vehicle along with after COVID. However, living down the street and walking past almost daily had me at a loss with what was happening with my car! Still has not responded back, mailbox is always full and now I’ve looked in the lot and my car has a busted window that you would think he would tell me about? I as a single mom at am a loss with this. I was absolutely honest with him about if the car was worth it he claimed it was. So I put all my eggs in that basket thinking he was doing right by me…and here we are.
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July 2023 by Ryan Klute
Full of class. Years in the industry and has a massive happy customer base to back that up. Buffalo is lucky to have BC Automotive.
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July 2023 by ed ordian
Update on original review. The owner Chris doesn't deny any claims I have made. You can read from his response he likes to take personal shots at loyal customers who gave him thousands in business! He then tries to discredit me to cover himself for damage control. Customers deserve to know you are not capable of handling engine work so don't take it personally Chris. I still own my classic Trans Am to this day and take it to car shows so the time when it occurred is irrelevant. I believe he had my previous honest review deleted. BC cost me in repairs that I took to other shops $2,700 for a transmission rebuild, $1,200 for a repaint of the damage I got on my hood at his shop, and $150 for the engine to be re-timed because he didn't do that correctly either. These are MASSIVE expenses that no one would ever forget. BC Auto took advantage of a young 18 year old who didn't know any better. Don't let Chris fool you he performed plenty of work on this vehicle himself, I have his signatures on the paperwork. He's a backyard hack mechanic that can barely handle oil changes. Chris as you can read is a giant man child who can't handle criticism. God bless and I hope you grow up. I pray for the next customer who has engine work done by you.Review - ZERO Stars. I took my car to Chris many years ago. The mechanics at BC Auto did a butcher job with installing my engine on my beautiful classic car. After driving my car with a $3,000 engine I thought there were issues but I'm no "expert" like Chis claims to be. I still had repairs done after the engine by Chris because again he claimed the work was done correctly even when I raised concerns. The final straw was when my car got a 60 inch key in the hood at his shop. I stopped subjecting my car to BC. Not long after the transmission failed so I took it to a very large notable transmission shop. They told me whoever installed the engine never adjusted the transmission properly and it led to failure. The transmission shop owner just walked away shaking his head in amazement that BC let this car out its shop in the condition it was in. I implore everyone reading this not to go here.
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July 2023 by Ed O.
Review - ZERO Stars. I took my car to Chris many years ago. The mechanics at BC Auto did a butcher job with installing my engine on my beautiful classic car to which I still own and will never sell. After driving my car with a $3,000 engine I thought there were issues but I'm no "expert" like Chris claims to be. I still had repairs done after the engine by Chris because again he claimed the work was done correctly even when I raised concerns. The final straw was when my car got a 60 inch key in the hood at his shop. I stopped subjecting my car to BC. Not long after the transmission failed so I took it to a very large notable transmission shop. They told me whoever installed the engine never adjusted the transmission properly and it led to failure. The transmission shop owner just walked away shaking his head in amazement that BC let this car out its shop in the condition it was in. I implore everyone reading this not to go here.I'm sure the owner Chris will leave a very hurtful personal insult to my honest review but with respect to him, hes a child who can't admit to doing poor work.
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June 2023 by George Ghosen
Best car shop in WNY! Honest, thorough, accurate, honest! Did I say honest??? You bet!
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May 2023 by Objective Reviews
I've been working with Chris at BC auto for well over a decade. Honest, efficient, and the pricing is fair (not cheap, but not at the high end either). Going to BC gives me real piece of mind... often times Chris will tell me there's something I DON'T need to fix, or share an alternate way of dealing with an expensive repair. Incredible. Unfortunately I've recently moved, and they're now a much longer distance from me now, so I use them only on occasion.
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April 2023 by Ethan Clarke
I've went to Chris many times to get my car fixed and I can confidently say he is the best Buffalo has to offer. Everyone wants a mechanic they know and can trust and BC is it. Super friendly, personal, and professional service. Chris is an honest and hardworking mechanic who puts the person first always. Will always refer anyone I know to BC.
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December 2022 by Amer Samad
Chris is the best mechanic I've come across in Buffalo. He is extremely honest, knowledgeable, and friendly. He performs routine maintenance on my Porsche and also diagnoses and repairs any issues that come up; most recently a coolant leak and engine misfire. Highly recommend to all Porsche owners in Buffalo!
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October 2022 by AutoImage Customs
Great mechanics here, highly recommend!Chris is a great guy and super knowledgeable and fairly priced.
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August 2022 by Daniel Roman
Honest, quality repairs. That's what I experienced with Chris at BC Automotive. I'm glad I followed up on the recommendation I was given. You won't regret it either.Services: Steering & suspension repair
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August 2022 by Thames Saracen
Service here I find is excellent. They take care of the problem that I am having, keep me well informed of any possible future problems and are timely in the repairs. All of this for a good price.
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August 2022 by Joshua Kruk
Everyone wants a mechanic they can trust, Chris and BC are it. You will never be pushed into spending extra money, it's all about transparency and honesty. Swift communication too. Have been taking my car here for years and would recommend to anyone.Services: Oil change
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July 2022 by kelly mallon
The only place to take your vehicle is to Chris and his team in Buffalo. He's honest, communication is solid and always is straightforward in what is going on with your vehicle. We are so grateful for Chris and his expert knowledge!Services: Auto maintenance
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March 2022 by Sue Hackbush
Chris and BC did a great job taking care of my sons car. I would highly recommend them .Service: General repairs & maintenance
