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January 2024 by Deepan Magar
They sell me the wrong battery and broke my car I try to talk to them but they straight away denying giving me wrong battery the mechanic told me they give me the wrong battery manager was nice to talk but the girl and another guy straight away doesn't wanna deal with my problem.
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January 2024 by Elizabeth Deleon
Bad customer services, the cashier playing with her daughter, in the cash register
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December 2023 by Prisilla Munoz
The team was very helpful and the girl with the purple hair really went above and beyond with her service
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November 2023 by Matthew P.
Ordered 6 spark plugs at 2pm for same day pickup. Store closed at 8pm, order not ready yet. Why offer it if you don't have it?
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November 2023 by Dan Dan
Good customer service and they give you the exact part. I haven't had any problems at all.
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October 2023 by Nicole Jackson
Poor customer service. Had me wait after I asked for help and ignored me and pointed me to the wrong iten!This is the same giy who failed to give me a receipt.
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October 2023 by Lazaro Rojas
Welcome to margaritas Cantina m: looking to see you done and have a good time!!!❤️❤️❤️❤️❤️
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October 2023 by Nay J
Poor customer service. Had me wait after I asked for help and ignored me and pointed me to the wrong iten!This is the same giy who failed to give me a receipt.
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September 2023 by Stacey Cordova
Very knowledgeable staff... Manager David absolutely wonderful. Highly recommended!!!!!!
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August 2023 by Hex Kleinmartin
Overall, this is a good parts store. A couple of times the item I have gone for has been out of stock (like brake fluid), so I wonder if they occasionally have supply chain issues, but the workers have all been helpful and pleasant when I have interacted with them.
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August 2023 by Shamoy Sutton
Went to AutoZone to have a battery analyzed and possibly replaced for my Jeep GC. Doug M. was very helpful, knowledgeable and amiable. He provided valuable advice to aide in a replacement battery.
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May 2023 by Ben Pontiac
I have been going to the elmwood store since 2020, I am commercial. The worst crew set ever I have seen. (Except nick and Doug, they try but the team he’s working with) even complained to Kevin the district guy but 0% improvement. (Part pulling time and the delivery, and the way talking to customers are ridiculous) 15-20 minutes for them is an hour -1.5 hours to them - delivery time. It’s every single day these days. They simply don’t care about our back and our business and spitting out utter lies to manage the situation.We are missing out business and left with behind work order. Our customers are not happy at all. (Suggestion-The hub on goundry lane is well organized and professional crew set, it will be great if you can find such crew set to this store)
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April 2023 by Leslie Boldt
I went to this location to get a battery replaced for my key fob. The fob was very difficult to open, and it had been recommended to me that I try AutoZone on Elmwood Ave. to get help. The recommendation was spot on! Jessie Powell, the young man who served me. was not only courteous and friendly, but also brilliant at opening my fob (others had failed before him at other establishments!). He persisted with great determination until he succeeded. I am very pleased with the outcome and would highly recommend this location to others. Thank you, Jessie!
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March 2023 by Caitlin Howard
I came on my lunch break to get replacement bulbs for my headlights. Was not greeted or offered assistance with that until I spoke to three different people. Came back after my shift and was told there was only one person who could help determine whether or not they could switch them out for me. Have been in the store for nearly thirty minutes waiting on that person to become available to help me. That very person didn't even acknowledge me when I approached him, clearly to ask for assistance. WAsnt acknowledged a second time until another employee asked him to assist. UNIMPRESSED.
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March 2023 by Ariel West
Clearly the guys don’t know what there doing there, the guy gave and sold me wrong window shield wipers even after he asked me my yr make and model and looked it up on the computer, bt the next guy the next day put the new ones I bought on wrong….that place specifically needs to be shut down
