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August 2024 by Joseph de Perio
They’re the absolute best. Wouldn’t go anywhere else
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July 2024 by Morgan Lee
This is THE place to go to have your classic, antique, collectible, or even exotic serviced in all of Western New York. The staff is impressively knowledgeable and completely determined that you are ? satisfied. Bring your other cars in too. It can never hurt to treat your daily, right as well.
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May 2024 by Brad N
Great work, kind staff, fair prices. Been taking my car to them for over a year, and everything is top notch. If you need a mechanic, look no further.
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March 2024 by Paul Sexton
Sean and his crew do fantastic work! I've shipped three vehicles from Florida to him to have him work his magic on them. Nobody is better at Land Rovers! Thank you so much!
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January 2024 by William Brosi
Had an inspection appointment. Rob, and Jackie greeted me, and car was done in minutes!
Thank you!!!
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December 2023 by Emerson Williams
Took my Lexus RX350 in during Thanksgiving week and I was blown away by how quickly and professionally the team had it back on the road. It's nice to have a shop that you can trust in both taking care of you vehicle but also at a reasonable rate. Will definitely be coming back!
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November 2023 by JM D
Place is great
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September 2023 by Sasha McDuffie
Dropped my Mercedes 2019 E450 to get serviced they changed my oil and did a great job with it will be coming back again soon
Very professional love this place that’s y are better then the dealership ????????
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July 2023 by Honey Bunny
Dropped my Mercedes 2019 E450 to get serviced they changed my oil and did a great job with it will be coming back again soonVery professional love this place that’s y are better then the dealership ????????
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May 2023 by Mick R.
This business is a scam. They have untrained, unskilled mechanics who spend excessive time on figuring out how to attempt to repair what you've already explained to them. When they eventually get to your car ( no loaner cars,) they take even longer at their attempt to repair your vehicle. Parts? They admit to using aftermarket and used parts and literally charge one hundred to thousand percent of fair market value. When you get your vehicle back, it is as bad or worse than when you brought it in. You ask them to honor their scam warranty, that seems reasonable on paper, they charge you again. This charade continues until you get tired of bleeding your hard earned money every time you walk through the door. I have been there twice with one botched task and have to walk away from the fourth time for the exact same repair they keep charging me for on another issue. They will blame anyone on the planet before they admit to their blatant incompetence. Do yourself a favor and go to a qualified dealer who will treat you with respect and competence. The initial repair will be performed properly and honored by an actual warranty. You will not have to keep going back, taking off of work, getting rides, getting aggravated and continuously paying over and over for unqualified kids to YouTube how to work on any given car. If you choose to go there, be prepared to hear what heroes they are when they tell you, and they will tell you that they " spent eight hours on your car but are only charging you for six." This review is based on actual patronage and facts.
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February 2023 by Charles B.
My wife and I have a BMW SUV and a Mercedes sedan, both near the end of their warranties. Trying to find a place in Buffalo to service German cars with seasoned expertise was very difficult. My wife found Artisan Automotive and I couldn't believe how knowledgeable they were and willing to work on our cars. We never feel scammed; everyone's always courteous and treat us like family. This is ONLY place we'll take our cars. And as a plus, our 2 year old son and I get to gaze at the vintage european sports cars parked in every cranny of their large garage.
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January 2023 by Nick Cornett
My car was involved in a rear end collision that ripped off my bumper, shattered my tail light, and dented the body so bad my trunk wouldn’t close. Artisan did a fantastic job at repairing all the damage in just a couple days after parts arrived, everything works great now and looks brand new. The staff and owner were helpful and understanding through the whole process. I have also had suspension work and transmission fluids flushed at this shop. I highly recommend them for anyone looking for high quality repairs and great customer service in Buffalo.Services: Auto body & trim replacement
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January 2023 by Cemal Basaran
Excellent customer service, very high quality body work with attention to detail. Highly recommended.
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January 2023 by Nick C.
My car was involved in a rear end collision that ripped off my bumper, shattered my tail light, and dented the body so bad my trunk wouldn't close. Artisan did a fantastic job at repairing all the damage in just a couple days after parts arrived, everything works great now and looks brand new. The staff and owner were helpful and understanding through the whole process. I have also had suspension work and transmission fluids flushed at this shop. I highly recommend them for anyone looking for high quality repairs and great customer service in Buffalo.
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October 2022 by Andrew Messina
This place is a life saver. If you have a 2022 wrx and have chosen to put snow tires on. I would recommend them highly, only place including the dealership who was able to flash new sensors to my vehicle. And if your a car lover this place is for you!!Service: Tires
