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March 2024 by Shea Shea.
My far baby and I love this place ..
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March 2024 by Kathy M
They take 5 hours to groom ! And don’t inform you of delays.
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March 2024 by Lame Laundry
WARNING do not bring your animal here if you love them. And if you love your sanity, stay away from this place. They are a mafia institution and will extort you of your money. I was given a quote of less than $300 for a hand stripping appointment, and I was extorted for $480 from Gabriella. She is a corrupt lady and her businesses as well. They will be reported to the Better Business Bureau and there is nothing Zen about this Bus they are a corrupt institution and they didn’t even do my dogs ears but got $500 from me. I think they’re running another type of business behind the scenes. They never even asked for the vaccination records, they are not doing things according to help and safety regulations.
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March 2024 by Cleopatra Davis
FeFe always looks and smells wonderful and the staff has always been lovely to us! I would recommend Zen Animals for that personable touch.
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March 2024 by Zeke Simmons
Love this place
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March 2024 by Tieraney Glover
Always happy with they service
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January 2024 by Prince Bartholomew
THE GOOD:Large clean place, no odor, no cagesFast service ~ 3hoursEasy scheduling onlineTHE NOT SO GOOD:Large place with many groomers. It was a little impersonalBecause of this other reviewers suggest inconsistent experience sometimes great, other times not goodMY SUGGESTION TO CUSTOMERS:Know your groomer and have a relationship with them like your barber or hair dresser... Don't just go to anybody and don't forget to tip!MY SUGGESTION TO BUSINESS:See my suggestion to customers above and take a hint!
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January 2024 by Julian Merlo
I have been coming here for years and not one single time have I been let down! Amazing service, and above and beyond customer service. Easily 10/10
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January 2024 by Karen Sepulveda
DO NOT BRING YOUR PET HERE. I had my dog groomed here and it was a horrible experience. The appointment booking process was awful, a mess! The only way they accepted payment was through zelle…which is sketchy for a brick-and-mortar. And the treatment of animals here is horrendous. Its ironic that its called Zen Animals because there is nothing zen about this place. As soon as you walk in the dogs are going crazy, they don’t want to be there. When I picked up my dog, she had bloodshot eyes from being strangled while grooming. When I sent a picture to the owner and asked what happened, they said it was just a “cherry”. “ dogs get them all the time and they should go away soon” I know what a cherry is. This was not a cherry. The amount of long term damages choking can cause on dogs is very scary and can shorten their life span. These unprofessional people, who service animals, are not even trained to manage the animals they are servicing. Its disgusting to treat animals like this and even worse trying to lie about it and pretend it’s not a big deal. I was soo heartbroken to see my dog when i picked her up. DO NOT TRUST THESE PEOPLE.
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January 2024 by Pretty Drill
Im so sad but relieved to see all of the negative reviews about how badly pets have been treated under this places care. I was bringing my dog here for a while until about 8 months ago when I had the worst experience. My dog is older and deals with intense ear infections which Ive always mentioned in my services here. This one particular session the young ladies in the front NEVER COMMUNICATED that with the groomers in the back and they manhandled my 10 pound shihtzu. They also recorded it to show me when I picked him up which was of him crying and screaming in pain because they were not being sensitive to his left earlobe. They also charged me an additional fee saying he was being difficult. When I asked if anyone ever mentioned anything to the groomers in the back about his ear condition they said the young lady had left for the day and didn’t leave any notes. I payed the bill and left in tears. I actually came here today to rebook and give them another chance since it was the only groomer I had ever taken him to since I adopted him 2019, and they could have just had a bad day, but seeing all the very recent reviews about mistreatment has not only prompted me to go elsewhere but to also speak up about what I experienced. Compassion, patience and kind hands are definitely needed in that place.
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January 2024 by Sheila Haya
I have tried about 5 different groomers in my area and none were able to accomplish what Zen animals was able to do.I have a full size bernedoodle (about 75 lbs) and he is squirmy. I am so so happy with the results and I can't wait to come back!Zen animals has gained a regular with me!SH - Bushwick
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January 2024 by Passport Rav
Can't stand this place. I should be refunded after I reminded them about her nails they bare cut them
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December 2023 by Ana Hernandez
Love the way they always groom my baby Nina, they leave her cute and smelling good.
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November 2023 by Betty Wilson
Today I took my pups to you for grooming and tooth brushing! I am sad to say that I have lost confidence in your careful treatment of my pets! Previously my puppy’s claw was cut till it bled! I let it go and I thought we would utilize your service again.However, today, my puppy’s right ear was bruised awfully and His right eye was sorely irritated almost shut! I’m also sad to say that I trusted your technicians and did not check him over before I left the shop!I truly believe that you are liable for the way you handled the our pet today!
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October 2023 by Cris Q
My experience here was bad my dog came out awful. Teeth looked great but he only had 6 anyways. But his hair cut was awful! His nails were still not fully cut it was still long had to do it myself. His paws was still matted after paying that much money... definitely not worth it.
