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February 2024 by Michelle McBeth
My son was recently measured and fitted for a wheelchair. The process was handled by Welcare Pharmacy & Surgical. It was the most professional collaborative experience encountered. The experience was exceptional and the level of professionalism collaboration, intervention, and willingness to go above and beyond the call of duty was impressive.Welcare staff were able to meet at my son’s school and work with the school staff. The pharmacy went to great lengths to ensure that the process was seamless. The pharmacy also worked with the insurance provider to ensure that the wheelchair was covered.The pharmacy's commitment to excellence and customer service is admirable, and I would highly recommend their services to anyone in need of a wheelchair fitting. I look forward to continuing a professional relationship with them in the future.Michelle McBeth, LMSW
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February 2024 by Christina M.
Today I went to this store to have a document notarized. Instead of the clerk telling me the notary person could not do it due to being busy with medication, I waited over 15 minutes patiently until I had to inquire is the notary person still available. The staff was very unprofessional and lack of customer service. I would not recommend this pharmacy to anyone as the staff lacks professionalism. I would rate it no stars if I could.
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May 2023 by Terrance Howell
The best
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February 2023 by Leona Cummings
This place is awesome. They are super knowledgeable and helpful about the different power wheelchairs or manual wheelchairs they sell. So glad I found this place. Now the mobility of my elderly grandparents is great! Thank you one more time!
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January 2023 by Mike Brown
The hospital suggested Welcare Pharmacy & Surgical for my at home medical supplies and equipment. They were prompt, courteous, and professional. Everything was explained well and I felt like I could figure out use of the machine easily (my awesome custom scooters and Cpap machine). I would definitely recommend this company.
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January 2023 by Jeremiah Tate
Highly recommended medical equipment supplier - the manager I dealt with was incredibly knowledgeable and professional. Gave great recommendations and honest commentary regarding how to approach my knee issue. A+ service!
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January 2023 by Dallas Davis
Thank you, guys, for seeing me without an appointment. You are very knowledgeable about the pharmacy supply / surgical supply and were immediately astute to my needs. Every aspect of the service I received was awesome, and now I am a returning customer!
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December 2022 by Timothy Wanyonyi
The employees at Welcare Pharmacy & Surgical are incredibly well trained, very patient and understanding with the customers they serve. I witnessed the employees being very enthusiastic, compassionate, and understanding. I would recommend them if you needed a prosthetic supply… or even electric scooters after surgery. I switched to Welcare Pharmacy & Surgical from another home medical organization and was shocked at the difference they are just heads and tails above the other company. This one is absolutely the best medical equipment supplier in NY!
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December 2022 by ingrid madjoutayo
This place is awesome. They are super knowledgeable and helpful about the different power wheelchairs or manual wheelchairs they sell. So glad I found this place. Now the mobility of my elderly grandparents is great! Thank you one more time!
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December 2022 by Charlie Cruz
Get my oxygen and oxygen portable concentrators, oxygen tank concentrators and sleep apnea machine from Welcare Pharmacy & Surgical store. Next week I am going to purchase a Cpap machine and electric wheelchair for my elderly aunt. Never had any issues in getting supplies. I love the reorder system they have. Letting you know when you can get supplies and then they order. They work well with my doctors.
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December 2022 by Marryas Robin
My favorite medical equipment supplier in Brooklyn. The staff are super-knowledgeable, friendly, efficient, and never pushy. I have always had trouble finding diabetic shoes / orthopedic shoes that fit properly because of foot issues and, more recently, the start of arthritis…. staff helped me find shoes that were comfortable AND looked great. I have since come back for more shoes, even though it takes me an hour to get here. HIGHLY RECOMMEND.
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December 2022 by David Morriss
The employees who helped were very helpful and kind. We were surprised and so happy with how quickly they helped us to choose the oxygen tank and portable oxygen concentrator machine and how well they communicated. Huge store with a vast variety of medical equipment, from the Cpap masks to the custom wheelchairs, so we would use them again if we needed anything from this list.
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December 2022 by Barry Ruark
This store is great both in terms of service and products - orthotics supply. My shoes are so comfortable and suitable for work. And the people are so friendly and helpful. There is no pressure - just support. I have already recommended them multiple times and will continue to do so!
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December 2022 by Robert Berger
Absolutely amazing diabetic shoe store. I went here yesterday in search of something that could help with my overpronation and plantar fasciitis, and the woman helping me was incredibly kind, helpful, knowledgeable, and a delight to talk to. She helped me find a pair of shoes and arch support, and it's the most comfortable my feet have ever felt! I'll definitely be coming back here any time I need shoes.
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October 2022 by Mia Baker
The team at Welcare was incredibly helpful as my brother-in-law transitioned from skilled nursing care into an assisted living facility (needed an electric hospital bed and wheelchair). Very responsive staff, and without a desire to push into a purchase by any means. Excellent equipment. Excellent customer service. Highly recommend these guys, they DO CARE!
