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May 2024 by Alice Figueroa
I was here today to have issues with my phone Ali the guy was there very helpful and kind Listen to my problems and fix it. Thank you Ali
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February 2024 by Evy
Terrible service!! Scams and more scams. ?
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February 2024 by Martha Redfield
I've been here a few times, dealt with a new person each time, and everyone is so nice and helpful! Great to know they're here when I have an issue
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December 2023 by Jack Kalish
Very dishonest salesman here
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September 2023 by Claire Lincoln
Wonderful service - Marc was insanely helpful and made sure I got the best deal possible. Also really knew his stuff and was very patient with all my questions - upgrading phones can be confusing but I trusted he had the customers best interest in mind. Overall friendly atmosphere and helpful people!! Love the new phone!
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September 2023 by Sd Brach
Great customer service and very helpful!
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August 2023 by Eduardo Aguiar
Good attention
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August 2023 by Fabrice Dupuy (KillerFCD)
Nice location.
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August 2023 by David Penna
Really fantastic staff! Friendly, helpful & knowledgeable.
Great experience
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July 2023 by jim gialamas
Marc is the man! He multitasks, he has all the answers, and he can figure out a workaround for anything. We saw all that when my daughter and I needed new phones. Not a trivial effort when you consider how much of our daily lives are built into sophisticated handheld contraptions. So go to the Grand Street Verizon store to make the switch or trade up. Marc's got you covered.
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July 2023 by Amanda Lui
Marc is a wonderful sales representative. Goes above and beyond to ensure quality customer service. Highly recommend and would come back if I need any assistance.
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May 2023 by Winston Orozco
Marc and Enkur were exceptional professional and kind in setting up my new phone as well as informative on device accessories
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March 2023 by Esther Zhi
Marc is good and helpful! He can manually help change my account setting based on my requests. Always giving needed advices. Skillful at his work. Compared other version stores I went and just gave me a number to call, I never feel helpless when I’m here. Because I get what I ask for. He is the best.
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March 2023 by Tyler Dan
This Verizon store helped me remedy an absolute nightmare created by Verizon phone support. I was unable to exchange my phone at 3 other Verizon stores, but this location and particularly Marc, helped me resolve my outstanding orders with Verizon support and went above and beyond to ensure my exchange was properly processed. So happy they were able to put my phone nightmare to an end!
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February 2023 by John Randall
Do not buy your phone here. Just go to a real Verizon store. This place scams people and charges an extra $200 fee to take the phone out of the store. I called Verizon directly and they said this is a red flag and a scam.Additionally, after going down there to get my money back and return my phone, they were not able to give a refund because they have no credit card machine! What a scam. They said they are “working on writing me a check.” It’s been over a week. The employee Marc specifically was very unhelpful. I saw them do this to another customer as well.Go buy your phone elsewhere.
