-
December 2023 by valerie kurahara
I thought it was kind of just a joke about how we have the worst post office in all of New York but holy cow…. They need to do some serious customer service training here on how to not talk to people. Why is there always only one person in the window with a huge line out the door? What can you even do here? But we in 11218 don’t really have an option but to go here now do we. It’s a shame.
-
November 2023 by Ethan Johns
Came in around noon on a Tuesday and there was no line at all. Both employees working at the window were efficient and friendly as they helped me with a 1-Day delivery envelope. I had a very positive experience, and wanted to say so since there are so many negative reviews here.
-
November 2023 by Marisela Flores
I go for the self-service machine, not the employees!
-
October 2023 by Saddam Hossain
Their management services are totally low class i can’t believe that usa government special services office of usa. Their services r too bad i hope they should educate their some of management employees for great service
-
September 2023 by Matthew “Amazon delivery driver” Xie
Lot of carriers and Clerk are thieves, they are clearly gangsters! package not pick up in 15 days , it will be stolen by carriers or clerksBe alert with your package tracking, pick up asapThis is station has worst supervisorsBelieve in girls, not guys. Dont slaughter girl, only guysMake Sure you secure your package , things will get stolen in there!Package are never returned to senders, by the time it reach to plant , it is junk.
-
August 2023 by vic stone
I put my rent payment money order directly in the post office regular mail drop off slot and it got stolen and cashed out! I've heard about scams Like that there but never would of thought it could happen if mail was dropped off inside! I will never go there again
-
June 2023 by Mizanur Rahman
Even though the wait was long but the service was satisfactory. The tall lady at the window was active. But most employees are very rude and misbehave with the customers.
-
June 2023 by kakhaber gaboshvili
The worst place in World, 5 windows and working only one and she inside Complain us costumers to go home and coming tomorrow .and she fight with costumer who stay here one hour waiting stamps .
-
April 2023 by Lauren Banjo
Went on a Wednesday morning to get a money order. Service was quick and I had no issues.
-
March 2023 by Jahed Jafarullah
I used feel bad when I used to hear post off is cutting their budget & people losing their jobs but now I don’t even feel bad anymore. This post office is one of the worse post office. First of all employees who works here are very rude. If you ask them any questions, they always answer you with attitude. It’s not really a friendly environment. Second thing, some how packages always gets missing & they have no ideas where to track the packages. They always say they try to deliver it at home but no one was home, which is completely a lie cause I have a family members who lives home in the day time. I also get mails from other areas which doesn’t even belong to this zip code. I try to address this issue many times but no one seems to care here. I have been living in this neighborhood for almost 30 years & no improvements whatsoever, it just got worse & worse over the years.
-
February 2023 by Lisa D.
Miles better than the Prospect Park West little shop of horrors station. I came here on a weekday afternoon to find no line, masks and Purell in use, and a helpful post office employee who sorted out a hostage package situation for me. Apparently, UPS taped over the address label, obscuring my street address, and returned the package to USPS for address verification. However, such status was not reflected on the UPS or USPS sites, and it took a great deal of effort to figure out why my package was being held in limbo for a week. I do have to deduct one star for the faulty USPS online request form, which hits a snag every time one tries to submit it, forcing one to call an 800 number to do the same thing, only to eventually get an email back, all of which, in this case, did not resolve my issue. The second star deduction is for the initial post office employee who did not log the issue properly (or at all), such that I received no notice that my package was actually being held at this post office (or anywhere) and had to go out of my way to do gumshoe research.
-
December 2022 by Julia Frey
This is the best post office in the city. The employees are kind, helpful, and have actually gone out of their way to save me money on my shipping! They work hard and go above and beyond, even during holiday madness.
-
December 2022 by Patricia Lip
70% of the time i come here to mail a package, i get amazing respectful employees that want to help!! they should get a raise.the other 30% are mean and full of attitude when i am respectful to them…
-
December 2022 by Liz Socci
Been here many times. Great customer service and never experienced a long line. Good location near busses and subway. Stay open a little later than other locations, which is very helpful.
-
October 2022 by Steven Reiser
Not saying I haven’t had poor experiences in this post office before, but today I was blown away by the five star service I received in getting my passport application mailed. The agent was friendly and went the extra mile to make sure everything was in order. Could not be more pleased!
