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September 2024 by Jim Swistek
I had a customer say they did not receive a package. I called the Vanderveer location and got Mesha. OMG she was amazing. She helped me verify the delivery, contacted the carrier to verify delivery and gave me exactly what to do next. I can’t say thank you enough!
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September 2024 by Juliana Ross
I rarely get my mail in my mailbox, this office is in charge of delivering. I’ve not received any of my weekly paystubs in months, my building super has handed me more mail than I’ve been delivered in my mailbox in the past half a year, my upstairs neighbor gave me my DMV envelope with my new ID, all mail is addressed to my address and mailbox but doesn’t get in my mailbox. Packages get returned when they provide no attempted delivery notices, so if I didn’t order it I don’t know about it to know it’s missing till the sender tells me it was returned. I just want my mail delivered and it hasn’t been.
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August 2024 by Franki King
This postal office does not have much supplies available for customers to use. Unsure if the branch location has anything to due with this (Flatbush), however, as a frequent postal customer this location needs an upgrade ASAP! Most locations have priority boxes, regular and priority tape, writing utensils (markers or pens, and applicable stickers/forms available in the lobby for the everyone to use. From my understanding all postal offices are given a budget for these items. What this postal office is doing with this funds needs to be looked into. Another example of things seen at smaller postal branches not available here isa section dedicated to purchasing merchandise such as shipping paper/wrap or bubble wrap. Or even kiosk for a quick postage stamp or shipment sale. Since the main entry area does not have much besides the PO Box you can see the dirt and grime that then also transfer into the waiting/line area where you mail your boxes. Not sure the last time they’ve cleaned/updated but aesthetically it seems like the place hasn’t been touched in the last 18-years. And that’s the nice assessment!
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May 2024 by Janelle Wilkinson
The people there are so so helpful and nice. They were working DAYS to help me find my package when I thought it was lost/stolen. They are so nice over the phone too and are very knowledgeable
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April 2024 by starsky jean
Worst place in new york city, the staff has no idea what their doing, and lie. i had important package i had to send, and they told me they don't do that here. Some lazy workers who don't want to do their job.
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March 2024 by adam b
This is the most ghetto unprofessional post office I’ve ever been to in my life in all of the USA they always close before the time and they close gates five minutes before that their time that they’re supposed to close very unfriendly all the workers here really ridiculous I don’t understand. They don’t have any supervisor manager on top of them they could just do whatever they want leave whenever they want.
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January 2024 by gracie j
How is it the closing time is 6pm but they locked the door at 5:45pm on a weekday and turned off the lights refusing to provide service? If the closing time is earlier, update the operating hours to reflect that, but don’t waste community members time, energy and money. Some people leave work early to make it to the post office.
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January 2024 by Ngoc Cindy Pham
There is a young male staff stopped everyone to come before their closing time. He was rude.
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December 2023 by aathompson19
I went to this Post Office on a Saturday, there was just a handful of people there. The agent was polite and quite helpful, she answered all of my questions and I was in and out of there within about 15-20mins. More people need to write positive reviews when they have them. To the workers in this Postal Office, your service is appreciated!
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October 2023 by GEORGE BECKLES
I would like to know why it says that they’re open at 9 AM and I’m still waiting in front of the post office at 11:42 pm and it’s still not open
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September 2023 by Shemane McNeil
I went to the USPS location near me and change my address in July 2 week before I relocate on august 1.They are still sending my letters to my old address. It’s over 7 weeks now at my new address my mailbox is empty everyday. I call customer service and they found nothing in the system for me and my kids. I don’t know what this man has done to my 3 applications. This is such inconvenient and a waste of time. USPS agent need to be retrained.
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September 2023 by Daisuke Tsuji
Was gonna ship something overseas, waited about 10 min in line, got to the front, they told me she can’t do anything because the computer is down. You couldn’t have told your customers as we were waiting that you can’t do ANYTHING? It’s the computer’s fault, sure, but like, communicate!
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September 2023 by Delon Thompson
It was ok. Open later than most post offices.
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September 2023 by Mike Awuah
terrible, they should shut down this place
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June 2023 by Jay smith
This post office is absolutely horrible! They don't make any actual attempt to deliver your packages. When delivering your package they never try to actually go inside your building, they just leave a notice on the outside of the building saying that there was no secure location to leave your package and that they will make another attempt. They never actually ship it out and try to make the second attempt though, they just hold it at the postoffice for you to go and pick it up yourself without even notifying you. I even rescheduled my package to be redelivered and even though they said that it would be delivered on the agreed upon date that I requested, which was a Saturday, they didn't even ship it out and make the attempt. Absolute worst postoffice I've ever dealt with!!
