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January 2024 by S M
I received an, exceptional service, today from Crystal, at this branch kings highway East 19tj Street, In Brooklyn. Her professional approach, patience, accurate information and ability to address my concerns - were all, beyond her duty and heartwarming. It is, simply, amazing to be served in such a professional manner. And while I 'joked' with Crystal, that, if there were many like her in the USPS, then, other couriers would go out of business. It was not a joke! It was sincere and a well deserved statement. What a gem! I pray that many like Crystal will be recruited by the USPS. If I could give 10 stars, on this review I would. Thank you, Crystal!
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January 2024 by George Kirtadze
I like it! Good job guys! ??✌?
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November 2023 by Catherine Chan
Closed before 12 when it's supposed to close at 1pm.
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November 2023 by Vladimir Martynov
Line moves fast
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October 2023 by K G
This location didn't open up today on Monday the 16th,they were still closed at 9.16AM,they were supposed to open at 9AM.Not a single person in sight. How irresponsible
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August 2023 by AJ Jay
Never had an issue with this location yet. Helpful and efficient workers
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July 2023 by Li NY
workers have changed. and now for about a year the workers are very good. I give five stars, I have no problems with them. They are very nice and polite unlike the post office on avenue U/ East 23rd.
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April 2023 by Happy Fruit
They rarely processed my packages on time and sometimes don't even scan my packages. The tracking number has no movement. Awful.
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April 2023 by Marie Roberts
The customer service at this branch is the best in NYC. The employees have to service a diverse and difficult customer base and I am continually impressed at how the employees go over and above to help each customer with simple and arcane needs. The employees should be commended.
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April 2023 by Mary Chapman
I've been to the location by me on Flatlands Ave in Canarsie and they're slow as all get out with bad attitudes I'll travel to the location on E 19th St because they're professional and fast.
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March 2023 by Valerie Sviridova
The worst usps ever. The lady with the name IVY doesn’t know what the customer service is, after I spent one hour in a line on Saturday(I came to post office ON TIME) she denies my package saying that it’s too late to send it to United Kingdom. And that I have to come back on Tuesday after Presidents’ Day. Why did I spend one hour in line waiting?? And she was screaming at me all this time that I have to leave immediately! You guys should reconsider this lady working in your place as she is rude and not professional at all! Disgusting.
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March 2023 by Lela M.
I love this location, no long lines, stuff is knowledge and professional, they are polite and patient. thank you for your service
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March 2023 by Marie R.
The employees are terrific. they go above and beyond to help customers of a very diverse customer base. The employees are terrific.
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March 2023 by Valerie Faizov-Sviridova
The worst usps ever. The lady with the name IVY doesn’t know what the customer service is, after I spent one hour in a line on Saturday(I came to post office ON TIME) she denies my package saying that it’s too late to send it to United Kingdom. And that I have to come back on Tuesday after Presidents’ Day. Why did I spend one hour in line waiting?? And she was screaming at me all this time that I have to leave immediately! You guys should reconsider this lady working in your place as she is rude and not professional at all! Disgusting.
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December 2022 by Anastasia M.
This USPS location is the WORST we have ever been. The staff is rude, not attentive and absolutely careless about the customers. They may simply not show up at work (because of the snowstorm), without putting any notices online or on the door. Or simply cut their working time on Saturday because the next day is the holiday. When you ask to help with the kiosk, they answer that you need to figure it out. They have absolutely no diversity there, the same careless people work there for years and care less and less. I guess the manager there is weak if they allow this to happen. The entire staff needs to be replaced with a good team that is able to work with the customers and doesn’t make people upset every time they come to this location. We live nearby, so the location is convenient, but it leaves a bad aftertaste after each visit. Look at the reviews - they are horrible! It’s time to make a collective complaint against this location and change it for better.
