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May 2025 by Candi Garcia
This place is the worst and never open. The last 3x I went (to make returns to Amazon) it was closed when their website said they were open. It was raining all 3x though. I walked 11 blocks in the rain for nada. Did they close because of the rain?
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November 2024 by Xiao Ling Zheng
It’s very disappointing about 16 out of total 24 packages have been lost even I have Staples drop off receipt. Not sure how it happened. I called staples and they said they gave all packages to UPS pick up driver so there is nothing else they can do. I also called UPS customer service and they said they don’t receive these packages and asked me to check with Staples drop off locations. So where were 16 packages?? And who can help me with this loss situation? Because my package dropped off on next day has been lost again!!! I can’t do anything even I have drop off receipt from staples! This is ridiculous!
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October 2024 by Michael Melo Anastacio
Nice, polite and helpful, 10/10
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September 2024 by Mike Melo
Nice, polite and helpful, 10/10
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October 2023 by Lee S.
This location in every category is so much better than other locations like midwood and sheepshead bay in bklyn. The tech team are super helpful including Noel and other techs. ( Both that I had were great. They help you with all of your issues and are very patient for long periods of time.Honestly its some of the best customer service Ive had at a chain store. Then on top Christian the manager is helpful, professional and also very knowledgeable. Id like to add another star for him.I live a considerable distance away but I travel to this store because every time I come here the experience is good.Even when I went to lower level everything was super organized and neat.This reflects on a good manager.
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April 2023 by Nazly A.
We cannot thank Leo enough for all of his help and patience. He truly is such a kind soul. He answered all of our questions and executed our prints exactly how we pictured. Thank you so much Leo for everything. We truly appreciate it & will definitely be back in the future!
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December 2022 by Nadiia Cekic
Everyone is super kind and efficient
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December 2022 by Nadiia Shubina
Everyone is super kind and efficient
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October 2022 by Mei L.
I have never felt more ripped off than today. I went into staples to print ONE document, that did not need to be colored. I requested for help at the desk at the staff sent me to the workstation. I went back asking if she could help me but she told me the workstation will only charge me a prepaid 10$ but not actually 10$. After printing my ONE document it charged me 14$. My document came out to 12$, which I think was ridiculous. It's 11 pages but definitely not worth 12$. She told me it's because I printed twice. Only one document came out & I knew I only printed once. Worst customer service.
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February 2021 by A E.
I ordered some custom prints and they were ready the same day. The employees were extremely courteous and helpful, and there was even a parking lot (rare in Brooklyn). Thank you, I'll definitely return.
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May 2020 by Jorge Estrada
Love it
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January 2020 by Ling C.
This Staples is the closest one to me. It has two floors. I gave them 5 stars for their customers service. There was one time, an employee saw me carrying a lot of items and I was heading to the stairs, he told me I should use their elevator. Yesterday, I went to the cashier to pay my items. I asked her if there was a restroom. I didn't expected her to announce it over her microphone. Another employee escorted me to the stockroom area where the restroom was. Afterward, I left there with a free 5 stars college rule notebook. I redeemed the $5 coupon they sent me via email.
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December 2019 by Steph S.
My favorite Staples, love how efficient and accommodating their staff in printing services is. Anytime I've been here in the past year, I find them to be very helpful.
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September 2019 by Jack T.
Don't return Amazon packages here. I returned a package worth $116 to Amazon. The Staples Copy Center clerk refused to physically take the small box and required me to drop it off in the large plastic bin which is to the side of the counter and which ANYONE can access. Surprise, surprise.... after 10 days, there's still no UPS record of it having been shipped at all via UPS tracking and now Amazon will charge me for the package stolen from there Staples drop-off bin. I hope other people wise up and stop trusting their packages to be shipped here, whether it's an Amazon return or not.
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July 2019 by T S.
No wonder staples stores are closing down. First there is no people to help when you are searching for something, second the store appearance is like it's under construction, debris on the floor all over, i asked the manager about brown wrapping papers which comes in large tubes, the response was: " well if the item is not moving it's discontinued ". Brown paper discontinued in paper store? That is ridiculous.
