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October 2023 by Jennifer Litzsey
Driver was on time and very friendly
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March 2022 by Antione Parker
They could do a lot better if they didn't discriminate on a lot of people
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December 2021 by stefan ferguson
HiMy name is Steven FergusonMy mother and I have been taken transportationSince 1990 and prior since I was in junior high always good quality my moms is miss josehps 305 east 34street to 17 Newkirk and foster the have always been time my name stefan Ferguson also merry Christmas and a Happy new year to everyone that works there cheers
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June 2021 by Renata Trancoso
Worst customer service ever. The driver was very rude to my kids , and threatened to not take them to their destination and leave them infront my house. Its not likeit was a free ride, I was a paying customer that called for a cab. Disgusting behavior by an adult towards kids.
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November 2019 by Alicia Williams
Dispatcher is a rude little simp of a man. This is a small reason why some black owned businesses don't survive. Lack of customer service skills.
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September 2019 by Sasha Smith
If I could give no stars I would prefer that. This company is pure at most a disappointment, atrocious, failure in hospitality and courtesy in every way. The women and men that work there have no business working there if they do not have a phone personality that is inviting and pleasant. Also be very weary of even pissing anyone off at that base because you would never get them to answer or take your call they'll ignore you as if you never called.
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August 2019 by bar bruh
Person on the phone was very rude and obnoxious. If you aren’t going to put any effort into your damn job then you shouldn’t work there at all. On top of that, the worker on the phone told me that the taxi would come in 6 MINUTES. How long did it take? 15! Poor customer service.
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July 2019 by Jose Luis Trejo
Rude dispatcher and poor customer service. Would stay away from this place.
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July 2019 by Sha Baddie
Person on the phone was very rude and obnoxious. If you aren't going to put any effort into your damn job then you shouldn't work there at all. On top of that, the worker on the phone told me that the taxi would come in 6 MINUTES. How long did it take? 15! Poor customer service.
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June 2019 by Crystal Allen
Worst service .. I made reservations for a place and had the driver pick me up not only to tell me he can't take me and drop us back .. we missed our reservation because of this service and I will Never use this service again . It is the worst transportation car service I ever dealt with . I'm very upset and disappointed in the service
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June 2019 by Jose T.
Now it's clear to me the low ratings. Rude and poor customer service to say the least. Instead of proving a solution they gave me excuses. They did not show up forcing me to spend more and be late. Stay away.
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May 2019 by Tamika Crabb
ive been using them for years but after today i will not how im waiting 1/2 hr for a car that never showed up i called 3 times to be put on hold and its freaking raining and im late for my appointment without us you wouldnt have a company get it together
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January 2019 by Jessica Z.
Disgusting behavior from the dispatcher. Worst car service in NYC.
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December 2018 by janet johnson
I have been using transportation car services for a long time but today most of all I must thanks to the staff in the office and the driver and also the passengers who picked up my pocket book I left in the car and gave it to the driver thanks again
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November 2018 by Vivian Camacho
They nestled better drivers that also know how to use GPS. And need to stop being rude Never again
