The UPS Store

UPS, Shipping Centers, Printing Services, Mailbox Centers, Graphic Design
Hours: The UPS Store #7369 in Brooklyn is a locally owned and operated business that provides a range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is consistently described as friendly, professional, and respectful, with many customers appreciating their kindness and helpfulness. The store is especially known for having dedicated employees who care about their customers, with some reviews highlighting a manager who is capable, caring, and responsible. However, the store faces some challenges. Customers often encounter issues with inconsistent hours, with closures occurring unexpectedly, sometimes during scheduled hours. There are also frequent problems with internet connectivity and the Happy Returns system, which can cause delays and frustration for both staff and customers. Many customers note that the store can become crowded, especially when others arrive unprepared, leading to bottlenecks. Despite these issues, the store staff works hard, often managing a large volume of packages and trying to serve customers as efficiently as possible. Overall, The UPS Store #7369 is appreciated for its friendly staff and helpful service, though it could benefit from better support, staffing, and more reliable systems to ensure a smoother experience for all customers.

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1. Brooklyn, New York