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September 2023 by C L
Great mechanics. Honest, competent and reliable; they get my car running quickly. I feel in good hands there and not taken advantage of. The women working there are really on the ball!
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September 2023 by Nicolas Ries
Great service
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September 2023 by Marcia Green
Beautiful
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September 2023 by Katrine Thomasen
Professional staff
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September 2023 by Pedro Sorto
Great service, responsive, helpful and great work overall. Let them know exactly what you want and how fast you need it. They have a great online form as well.
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September 2023 by Drea Kreth
Car inspected. Friendly men, in and out quick.
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March 2023 by Rebecca Renaud
This place is the best. Probably have been a loyal customer for 40 years.
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December 2022 by Pedro Sorto III
Great service, responsive, helpful and great work overall. Let them know exactly what you want and how fast you need it. They have a great online form as well.
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August 2022 by Adam D.
Been taking our cars here for ten years. Generally pleased until our last visit. We went in for an inspection and oil change. When we got it back we found the tire iron and the retaining strap for the jack (which we didn't even know we had) laying out in the trunk and an interior trunk panel wide open. They must have closed the trunk on the retaining strap buckle, cracking the interior. I don't know if they were looking for the wheel lock key (which we keep in the front) or what. We took it in to show them what happened along with pictures. Charlie denied it could have been them because "they would have no reason to look in there". He tried to blame us for removing the panel and tools and leaving them in the trunk. When we said we didn't even know that panel existed let alone what was in it (the tires are run flat, there is no spare) he suggested maybe someone else drove our car in between the time we picked up our car and photographed the damage an hour later. It made no sense at all. He absolutely refused to admit it might have been their mistake. Finally he agreed to fix it but angrily said they'd never service our car again. Really negative experience. If you're going there make sure you take lots of pictures of your car before you drop it off.
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July 2022 by Ironman 547
Good service as always. Lindsey is the best. Very knowledgeable.
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June 2022 by Chris Wilson
Not a bad shop if you know what you need done ahead of time. Took my car here and asked them to look over it and let me know if anything needs to be replaced. I also mentioned there was a rattling noise in Drive when stopped. They said they couldn’t find the rattle and that nothing else needs replaced.Got a 2nd opinion from a different shop, and they immediately put the car on the lift, located the source of the rattle (heat shield right behind the catalytic converter), and also pointed out and *showed me* potential points of failure to look out for in the future (engine mounts starting to wear out, exhaust parts rusting, etc)It seemed that Superior was just a bit inattentive when it comes to inspecting a car for preventative maintenance. Their communication is pretty good, but the quality of service left a bit to be desired.Also, the requirement to find a parking spot nearby (in a pretty busy neighborhood) instead of dropping off your car directly to them is a bit annoying. I thought it would be a fine trade off for excellent service but I think my expectations were a bit too high.
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September 2021 by ann kim
One less thing in life to worry about is having a dependable honest mechanic.
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August 2021 by Johnny R.
If i could give a negative i would. Had major emergency and got towed to this shop becuase i saw good reviews left my vehicle to get an alternator swap on monday and was called tuesday next day 2:30 that there was a oil leak damaging my alternator. And the part wont be available next day and had to leave my car for a 3rd day. I asked to see for myself. And the shop answered the bay ridge nissan has the part today but i needed to go and bring it myself. I never heard a shop tell a costumer to get the part themselves. They saw an opportunity that if i was willing to pay 9000 that they squeeze out couple hundred more. I asked why wasnt this issue check on monday when i left the car originally. I also said i myself i changed the oil and didnt see no leak whatsoever. Thats when they changed their story that there a hole on oil cooler line because of removing and disturbing the hose. I immediately contacted my mechanic contacts and sent them pics, they told me to get out of there fast!! I told them put my car together i want it today. They rushed the job spilled coolant around engine. Did they use funnel? My car was returned without a test drive. And when i told them it made a noise coming the belt the shop said they didnt hear anything and that there was no mechanics left they all left. Once again i was told to leave another day. But after everything i wouldnt even trust them for an oil change. They put back my splash guard with screws. Smelled like burning collant from the spills. I brougth that up as well and was told that came from the coolent leak she told me about originallyI replied back "didnt u say it was an oil leak though ?". What i didnt tell them was that i went to school which showed me basics on a vehicle. Belt installed back was wrong that it was rubbing into my alternator and could gave snapped and made me get into a accident. Pipes (from pics) arent even secured on which are hanging on shaking. Thanks for accelerating the life of my vehicle. And possible putting me in harms way. Who knows what else they did to my vehicle becuase i was told to step out for insurance reasons which I respected. I personally will never step into this shop again. Horrible experience.
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June 2021 by Lynn Livingston
Great staff that are very knowledgeable and friendly
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June 2021 by michael acevedo
I have brought my car to them with the air conditioning problem cost me $500 to fix. When I left my car with them there were no lights on the dashboard when I came back to pick up the car to dash lights were on one for seatbelt one for the airbag. They then tell me that I would have to pay for these lights that came on when I drop the car off there were no lights on and now that I come to pick it up the lights are on that is their fault not mine. They try to tell me that the seatbelt is defective I don’t understand how a seatbelt light can come on if nobody has touched the seatbelt and I’ve been driving this car for five years and never had a problem with the seatbelt all of a sudden when I bring my truck to them to get fixed the lights come on. Very unprofessional to have me fix two lights that came on in your possession. All of this after I spent $500 with them for the original problem of the air conditioner. Will definitely not be coming here ever again do not recommend this place for anybody else they will try to get over on you they did meService: Air conditioning
