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April 2022 by Nargiza Sadullaeva
Worst customer service!!! Iryna Puchkova , very rude and unprofessional!!! I don’t know why the service is doesn’t get better, even after all of this review!!! The worst!!!!
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November 2021 by Alex S.
Dmitry Voronin doesn't have manners, I try to stay away from him as much as I can and when there's no choice and I end up with him, he gives very hard time..looking, checking something, always asking for an ID, asking manager something, one time he told me he had a suspicion about me because I don't look like the rest of local population...what kind of nonsense is that?
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October 2021 by Alexander Spivak
Dmitry Voronin doesn't have manners, I try to stay away from him as much as I can and when there's no choice and I end up with him, he gives very hard time..looking, checking something, always asking for an ID, asking manager something, one time he told me he had a suspicion about me because I don't look like the rest of local population...what kind of nonsense is that?
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May 2021 by Milford Sound
Bank will start working well if they fire Faina!
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May 2021 by Milford Sound LLC
Faina has discriminated the customers. She is rude, terrible, awful, ugly woman. She needs to learn how to talk.
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April 2021 by Jose Agustin
Horribly customer service. Only 3 out of 10 people are very proffesional and nice. The one on 9st and 5 ave is better.
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January 2020 by Yisrael Teichman
Worst bank in ever been, Rude ppl barely speakes English, If you went to feel how Russia feels than use this bank, if you went to bank the US style, then go find a different bank. I had employees scream on me just for asking a simple question, they will sit and do nothing and just have you wait because they need to end to scream in the phone in Russia, I really don't get why they are still open. SHAME ON YOU.
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November 2019 by chaim klein
terrible service, they always say "you need the manager" but manager is never in
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November 2019 by Barbara Jean-Francois
Employees are always nice
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July 2019 by I'm POSSIBLE
I know teller Lisa and bank officer Fayina for many years and they always good to me and everyone one I know in community. However, they always have too many managers changing and new assistant manager, Peter Tadros , is very unpleasant , rude, and nasty person. He refused to help my elderly uncle with a simple issue. Had to go to another bank location for help. He may even be discriminating against certain people. You know what I mean. Hint - it’s Boro Park
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July 2019 by Aron WasHere
Didint want to exchange a hundred dollar bill for a smaller amount.
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March 2019 by chaa cohn
The lines are sometimes too long. 1 teller opened at busy timing. I like thst there opened on Sundays and location is great. Tellers are friendly. There system and New new policies are sometimes not working or takes longer to work
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February 2019 by Steve C
Dealing with cashiers very pleasant, but with former and current managers very difficult. The bank charged with fees as a business, but when I had to get atm / credit card I was listed as an individual and no one was able to help. Former d*** blonde manager very rude person.. Being charged fees for services I didnt receive, I think it is time to change banks..
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February 2019 by Mandel Go
I don`t like this branch. The personnel is rude and non-caring. Not recommended if time has a value for you and you don`t take a pleasure into dealing with nonprofessionals. Even the manager can`t speak proper English. Ridiculous!
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February 2019 by Nina Makarevich
The supervisor I think she must be that, the little, blondhead aged person is totally rude to the customers. She sits quietly until you call her, but then she does not want to help or solve your problem, but attack you and insult you. Totally disrespectful to a customer.
