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February 2024 by Vincent .E Lucien
This staples is the worst one now it has only two employees to serve a lot of customers everyday before to get a service you have to wait for hours
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February 2024 by S M
Dear Manager at Staples store #1231,I wanted to bring to your attention an unpleasant experience I had with an employee named Jordan at the Utica Staples store. Despite needing assistance with a print order, Jordan claimed to be helping another customer, although she appeared to be passing off her tasks to a colleague. As a loyal customer, I find this level of disregard unacceptable and believe Jordan could benefit from an attitude adjustment. I hope you can address this matter to ensure a more positive customer experience.
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February 2024 by Orly Edery
The employees in the printing are are LAZY!! And don’t put any effort to help customers!!
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January 2024 by Armani H.
the "general manager" he claims to be is very unprofessional.. he watches my every move in the store. i come in with my work uniform and still get watched... do not recommend
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January 2024 by Sexififi baddiest_ diva
Great place
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January 2024 by Kay. K.
Alexis was the representative that was helping me she was very nice and informed of every prices but I just went (12.30.23) there to get some couple pictures of me and my daughter's laminated the place is just regular Staples but the only thing that was very noticeable as you enter the sliding doors entrance The shopping cart filled with I don't know what's in it but it smells like sewer mix with wet mop and it's very overwhelming. I would say for them to do a bit of cleaning the floor because it just looks like the workers just come to work and nobody actually really sweet or clean the floor yes I get it it's a copy center but It's good to have a place clean when you serve and work to the public.
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December 2023 by All Green Services
Worse locationThe manager is extremely rude and unhelpful. I came for two days to get a two page document printed out and couldn’t get. I ask the manager for help and she was unwilling to leave her desk and come help at the back to print the document
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December 2023 by Brandon Gregg
My experience at Staples was very great. Kayla, a young lady who works behind the cash register, did a wonderful job. She has provided me with excellent customer service, and answered my questions when/while I was purchasing ink for the printer/computer. She also went above and beyond to assist me with purchasing the ink at cheaper price than paying the actual price so that was very helpful of her. If you need assistance with your product, and getting good deals/discounts, Kayla is the go to person.
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November 2023 by Martina
Never again !!The worst !!
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October 2023 by Lopez J.
That's place is a joke, no hospitality, standing in front of pick up counter 4 staffs looking at me and no action is to loudly said hello in order to get their attention! And guess what they still seating at the chair and ask me for order number then get up !!! Management needs attention
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October 2023 by ciara brown
I would like to thank Noah who works in the printing department for making my day easier and making me smile helping print pictures out of my father who just passed away Noah has a very amazing spirit and was very patient with me when I was very overwhelmed we spoke and gave each other words of encouragement Noah is a very lovely helping young man
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September 2023 by Warren A
High prices.
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August 2023 by JAy World
It is very unorganized nd they just do whatever I am very disappointed in them they need a better team and management and it took over an hour to pay for smh never again
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August 2023 by Niya S
This gotta be the worst staples in Brooklyn. It’s dirty, the employees are rude and don’t even get me started on the manger of the establishment. Would not recommend to anyone ??
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July 2023 by Lasy Radience
This store is filthy. The printers are covered in a thick layer of dust and dirt. I had to make copies and I worried my copies would get dirty. The computer stations are disgusting too. Many of the employees are in no rush to help you. There are no Mac computers at this Staples. This is the first Staples I've been to without them. This Staples use to be nicer. Probably will never use this Staples again.