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November 2023 by JohnRichard W.
Samantha working at the photo/copier center was so patient and helpful when I brought in sticker paper to print on! The product came out perfectly and I'm so stoked about it!!
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November 2023 by Kirtan P.
If you're doing your tsa pre check and have an appointment scheduled, call ahead to see if they are able to even help when you do show up. I was confirmed for an appointment when I show up one of the workers went to the back to get the person doing the pre check and comes out to say the systems were down all day....no email no nothing.
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September 2023 by Royal J.
to try to attack rat to try to attract customers everywhere it's posted that they handle returns for Amazon and UPS but after you wait in line for a half an hour and you try to get some assistance you ask yourself how do they stay in business and you reassure yourself, you won't be back. They threw me to the wolves, sending me over to some printer to figure it out by myself, and nobody inquired as to how I was. Progressing I was in there for a half an hour I gave up. I won't buy anything from UPS Auriemma zone anymore. This sucks everything I've been buying lately is bogus and needs to be returned. Enough is enough. What happened to OfficeMax? I hate Staples Broadway & eighth Street. Useless and inconsiderate waste of time don't bother trying to return some thing there. They just add to your confusion and don't assist you. And if you're older, they look at you like a mercy meal and they don't want any part of it.
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July 2023 by Lauren G.
The staff here is so amazing. We just were helped out by an awesome young lady for our TSA enrollment . It took all of 10 mins. She is friendly, informative abd the process was easy. I can say we have been coming to this staples for 15 years and the service is some of the best I've experienced in Tri State area.
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February 2023 by Barbara F.
They always help in a pinch. I have needed documents printed and they have been helpful, in explaining my options and cost.
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February 2023 by Audrey C.
I've been going to this location for years out of necessity but today will be my last.Customer service is nonexistent and employees are blatantly rude. Not worth the headache.
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December 2022 by Marc D.
I needed a specialty print and was wondering if i could fund help however the minute I walked in Elijah, one of Staples team members asked if i needed help. He guided me right to the printer papers and helped me get my prints right at the store. Thank you for your help Elijah and i'll be back soon.
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October 2022 by Eliza G.
Made an appointment for TSA PRE-check during my lunch break so I wouldn't miss work. When I got there (on time), the person at the TSA pre-check desk was on their lunch break. What is the point of making an appointment if the employees don't follow them???
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July 2022 by Joseph M.
Very bad customer service every time I go here I try to buy something and then when I try to use the restroom they always say it's out service it's been out of service for more than a year they can't fix that or they just don't want us to use the restroom sometimes when we shop around we need to use the restroom and they keep lying that it's broken how does the employee go to the restroom Then management is not good I talk to them about it multiple times for a paying customer this is very very frustrating I don't recommend anybody going to the store
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February 2022 by Jaclyn C.
The location is a convenient one, as I travel to and from work. I'm usually in here picking up boxes to ship out orders from Facebook Marketplace or from selling on Etsy. The packing aisle is where I'm usually found, and I really don't spend too much more time looking around.The overall layout always seems to change, and for the most part, I'm lucky enough to find it and run out. Coming early is the key to your sanity. Nothing special here and the staff is average at best.
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November 2020 by Jeremy H.
As I sit with a Staples truck blocking a street for 20 minutes , this lets you know what a bad company it is . Block the street for ambulances? No problem.block tge street for fire trucks , hell yeah . Total garbage , irresponsible . Make everyone back out of one way street . POS company !
