“We've been using this storage space for a while, they repeatedly stand by our needs and will accommodate us all the time!!
Manager Michael is the go-to guy!!!”
“I had a great experience at Extra Space Storage with Ashley! When I arrived she showed me various units and options to ensure I was choosing what suited me best. Ashley made it such a smooth and simple process!”
“Amazing people amazing space super clean super helpful definitely recommended. Aisha was Super Duper helpful and made my life much easier thank you Aisha. And Stacy is super fabulous. She will make you do the review, but I did it happily.”
“Had a great experience here. The place is nice and clean. The staff members were also great. They walked me through everything and answered any questions that I had. Highly recommended for anyone looking for a storage facility.”
“I came for a storage unit and this your lady name Adelis was so help full and sweet she took us to 3 storage units to make sure we had the right one and I was very satisfied with that she did her job we need more ppl in the storage business like her thanks for your help ?”
“Needed to obtain a storage unit quickly. All was hectic until I personally met Shelia. I can’t reiterate how helpful, knowledgeable and professional she is. Need a unit? Call Shelia directly. I’m very content knowing the unit is secure. The actual building is secure, clean, accessible and maintained. Speaking for Williamsburg, Brooklyn location.”
“As a longstanding customer at the 155 Empire Blvd location, I must say, the service continues to to get better and better! The customer obsession is obvious at this site. The staff, especially Assistant Manager Adelis, always goes above and beyond to help clients. We are greeted with a smile and professionalism. An approachable helpful demeanor and friendly attitude. The experience today brightened my day as it confirmed great customer experiences do indeed still exist.”
“Duane is awesome. He explained everything so well and made the process so smooth! Update: 10/31/24 I’ve been using this storage facility for almost a year now and the customer service continues to be excellent! Chris has also been very helpful at this location, I’m going to miss this level of exemplary service when I move my things!”
“Chris was extremely helpful and knowledgeable, and helped me get all my stuff in on time. His follow up call after my booking helped me prepare and put my mind at ease. Thanks for the help!”
“I highly recommend Extra Space Storage if you need a reliable and welcoming storage spot. The facility was clean, secure, and well maintained. The staff was friendly and incredibly helpful, making the rental process quick and easy.”
“Throughout my interaction with Stacy Ann she was extremely professional, friendly and provided me with impeccable services. I would highly recommend using their storage facility thanks to Stacy Ann.”
9AM - 6PM
980 4th Ave, Brooklyn“Love Manhattan Mini (repeat customer of several years), love the prices, love the service! Specifically, Arnold was so helpful, knowledgeable, professional in walking me through check-in, contract things, unit tour, etc. Thank you Arnold!”
8AM - 7PM
24 32nd St, Brooklyn“I had an outstanding experience at Extra Space Storage today, Sunday, October 6, from 2:45 PM to 4:00 PM. The employee working during that time was incredibly helpful, kind, and friendly. When we realized we lost our keys, he immediately stepped in to assist us in getting the door open, without any hesitation or judgment.
He was so patient and accommodating, especially since we were running late. We truly felt like “those late people,” but he made us feel comfortable and at ease. His customer service was exemplary—probably the best we've encountered in a long time.
We didn’t catch his name, but we are so grateful for his support. Thank you for having such wonderful staff! We need more people like him in the world. Highly recommend this location!”
“This was such a good experience I wanted to leave a review, Israel was extremely helpful. He provided exceptional assistance, he took his time to not only help us find exactly what we needed but thoroughly explained the process and made sure my experience and duration of services was set up for my convenience. Thank you again amazing customer service :)”
“Looking for storage and stumbled across here. Myles was awesome and answered my questions and made me feel at ease with my concerns. The place was accessible and easy location.”
“Great customer service when intially coming to view storage space I reserved to possibly rent. Was so swift, and straightforward with pricing and explanation was able to get rental approved within 30 minutes and now moving stuff in. Preciate all the help most storage places can be a nightmare of a money grab”
“The first thing I will point out is their amazing customer service. The 2 Delta storage representatives were were very welcoming, patient, great listeners and attentive to one's needs. I totally recommand this storage if you are looking for amazing service and reasonable prices.”
8AM - 7PM
201 64th St, Brooklyn“Experience here was amazing. Jalen, Jose and Jessica were all there today and gave us a great experience. Jalen went above and beyond explaining everything to us. He was extremely professional and courteous. Highly recommend this place for your storage needs!”
“Thank you team! You came in like a world wind scooped us my massive move in record time, courteous and totally about your business! I’m impressed I would recommend you anytime!”
“The location is very clean and easily accessible. There is parking, which is a plus. Samantha C. is very pleasant, down to earth, and super helpful. She definitely knows her stuff and was very patient with us.”
8AM - 7PM
160 John St, Brooklyn“Thank you so much to Q!! He literally saved our life and is the nicest human being ever. Moving can be traumatic and he was a breath of fresh air. Will be back just for him”
“Jerimyah was immensely helpful and patient while explaining the process to me! Very friendly and welcoming when I walked in, which was immensely appreciated. The facility is clean and easy to navigate.”
“Dallas was super nice and helpful with my search of a unit and everything else. I highly recommend this place and thank you again Dallas for making everything super easy for me!!”
8AM - 6PM
163 6th St, Brooklyn“We were very impressed by the professionalism and friendliness of the two people who helped us. One was Shawnza (sp?) and her colleague, whose name I don't remember....if you said it to me, I'd recognize it. My husband said he was super helpful and clear in showing him how to use the locker. They were very patient with us, as we're first time storage customers. The facility is immaculate and climate controlled. Highly recommend it!”
“I had an amazing experience at 2727 Knapp Street. Corinthea went above and beyond what was expected to address my issue. Her knowledge, professionalism and willingness to help was outstanding. I highly recommend this facility.”
“Miguel is super friendly and helpful. I’ve been here multiple times to buy boxes/other moving supplies and just rented a storage unit, and all my experiences here have been positive thus far. Miguel took care to explain every step of the process for me, and offered to show me around multiple types of units. I never thought a self-storage company could be so nice and have so much personality… Check out their front office and you’ll see (was offered fresh baked cookies and water, and the office is wood paneled and filled with interesting decor).”
7:30AM - 5PM
239 15th St, Brooklyn“Moving Made Easy and PLEASANT! Firstly, Simi and Dan were very helpful prior to the move to set the date, change the date and scope of move (due to changes on our end). They were quick to send the COI for the buildings. But the BEST was the team headed by John who arrived early, worked efficiently, were nice to talk with and completed a complicated move in record time. I HIGHLY RECOMMEND them!”
“Nannette is always sweet and incredibly helpful. She remembers my brother and always asks after him. She is kind and thoughtful. Really an exemplary manager. She is also very supportive of other staff members and customers coming through.”
“Its a storage facility, they are remodeling and upgrading, the office staff were always very pleasant, the facilities were clean, and there were enough elevators that even when they are busy, it wasn't s long wait. There were also enough push carts. The only negative, and its not a reasonably correctable situation, is parking when things are busy, their space will hold 8 cars or vans easily but 4 will block the other 4 so most people do not pull all the way in. And Yes i would use them again if i moved back to Brooklyn”
“We had a great experience in New York with Avante Garde moving services. They spent time wrapping everything and stacking it in the truck carefully. Very thorough and great dispositions.”