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February 2024 by Steven Busenlehner
Ignore the bad reviews. I’ve dealt with many different banks and this one has easily been the best. I opened a checking account recently and had other issues that they kindly helped with. Everyone I’ve spoken to there is professional and kind, even with kids like me! Also, their app is very user friendly and smooth.
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December 2023 by Jack Mapira
Worst bank ever
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October 2023 by Jehu official
Bad experience they don’t know what they doing i was waiting for one hours and nobody ask me what I’m coming for that’s sad for a international bank like Santander ???????????
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December 2022 by Moshy Goldklang
Worse bank I was ever in.This guy Jonathan gives such a bad attitude and bad environment.And 2 (bad) ladies that work , don't care about my clients. They kept talking how soon they go home etc.Almost threw me out because I didn't fell for thier bad attitude.Guys be aware, management take care of this asap.I will try to file a complain with Capitol One Bank directly as well.Stay tuned for updated, untill no changes don't go to this bad branch unless you want to get your day ruined!
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December 2022 by Why Not Nails
The worst branch ever. Stuff is so rude. I did appointment online, nobody can't take me.
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November 2022 by Juan Gonzalez
Worse bank I was ever in.This guy Jonathan gives such a bad attitude and bad environment.And 2 (bad) ladies that work , don't care about my clients. They kept talking how soon they go home etc.Almost threw me out because I didn't fell for thier bad attitude.Guys be aware, management take care of this asap.I will try to file a complain with Capitol One Bank directly as well.Stay tuned for updated, untill no changes don't go to this bad branch unless you want to get your day ruined!
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April 2022 by Liza Lisa
The worst branch ever. Stuff is so rude. I did appointment online, nobody can't take me.
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August 2020 by Kojo Campbell
I called Santander to attain some bank statements from previous years. I called to request the statements that weren't available through online banking be sent. I stayed on the phone for 45 minutes as the rep was trying to order the statements. She kept returning to check to see if I was there, and went back to ordering (so I thought). After 45 minutes, I was disconnected from the call. I called back and waited another 20 minutes to get a rep who immediately told me that I would have to pay $6 per statement to send them. This is despite that fact that they constantly encouraged me to convert to paperless billing. They are turning paperless statements into a trap to charge people. Service horrible! policy horrible! Changing banks
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August 2020 by Nika Nezam
I would like to express my gratitude to all the staff at Avenue J Bank. Friendly team, pleasant atmosphere, nice faces, and everything is very efficient! I’ve been using the services for 3 years now, and I’m always glad to come back and see familiar, joyful faces!!!
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February 2020 by Barry Mendlowitz
Worst everything. Starting from parking to tellers to bankers. Everything about Santander is absolutely terrible.
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January 2020 by Viktor Sviridov
nice people working there and I liked service
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August 2019 by david “gtpic” r
always helpful
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August 2019 by Peter P
Always good attention
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May 2019 by Daniel Damavand
They play like youh don't exist, the tellers are nice, but customer service not even half star
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April 2019 by david r
always helpful
