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January 2024 by L G
Horrible bank, no service at all. They just don’t want customers. Anar is extremely rude and unprofessional. He didn’t want to open an account and said he was sick. He just left and said: “Goodbuy.”
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September 2023 by Ilya Azaryev
Anar is absolutely incredible business banking executive... I walked in on a friday i forgot to schedule appointment, Anar still was able to take me in and create my law firm a business checking account and saving account. He was very knowledgeable very friendly. Breath of fresh air compared to most bankers these days
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September 2022 by El Elyon
Anar is absolutely incredible business banking executive... I walked in on a friday i forgot to schedule appointment, Anar still was able to take me in and create my law firm a business checking account and saving account. He was very knowledgeable very friendly. Breath of fresh air compared to most bankers these days
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February 2022 by Karl Latendorf
2-6-2022 Just went in to open an account the branch manager was very rude and told me her computer was not working and I would have to make an appointment to open an account I could not walk in and open it.
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June 2020 by Michael Shkolnik
This is a very bad branch with extremely poor management for conducting business. The staff is very rude and treat you, the customer, with disdain, as if they're doing you a favor. The manager of this branch is very rude and lazy. She speaks to you in a disrespectful, ironic manner as if you are her acquaintance.. Overall, the way she and her staff conduct themselves is unacceptable for a brand-name bank. She also talks about you with her co-workers in another language (Russian I think) right in front of you, which is super-disrespectful. Customer service is slow and inexperienced, even though they're all deep in their 40/50s.. Because of this, I will probably never do business with Santander again. I wish there was an option to give a 0 rating.
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September 2019 by hrgrp
440 av P branch. Lazy lady manager. She is too busy to take care of customers and when she finally decides to do it, she is disrespectful, ironic nasty lady. I do not know how can she represents the brand. I guess because I am not Russian I do not deserve the service. I had to come to the 18 av branch. The employees need trainingo on customer service and how to solve issues. Just because we are older in age and in the company does not mean you know everything.
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August 2019 by Qalbe Abbas Kazmi
I usually go to santander at windsor terrace which is one of the best branch BUT this one at ave p is full of tellers with attitude problem. They think giving you change is waste of time.... ummm arent i entitled to if i bank with them. Short staffed always. My teller was Tatiana. I hope she learns.
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May 2019 by Benson Reuben
Great branch location and very nice people to work with, especially Luisa, who went way beyond expectations to assist me and agreed for me to wait outside to watch my double parked car and when she was done helping me, she bough my credentials to me by the car. Very extraordinary. Higjly recommended.
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September 2018 by Jeffrey Levy
Friendly people. Very eager to help. It seems like an easy bank to "bank" with. The problem is when you want open a brokerage account for investing. Do not expect to be able to have a self managed brokerage account. It seems nearly impossible to be able to do. You can only setup an investment account which needs to be done with a traveling investment adviser. You can not set one up on the phone or with someone that is always at the bank. You will need to listen to the advisers whole story and he will try discourage you from doing your own investing. I agree that this might be good for those that don't know much about investing, but for those that do know what they want to invest in already, it is a torturous feat to have to go through. By the way, their minimum investment deposit is $25,000.00 for those that don't have that kind of money to invest yet. Other banks have no minimum and do not make you go through so much trouble.
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June 2018 by Sophia Dabbah
Very nice experience. Nicest people! Thank You.
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December 2017 by Leffrey J
Friendly people. Very eager to help. It seems like an easy bank to "bank" with. The problem is when you want open a brokerage account for investing. Do not expect to be able to have a self managed brokerage account. It seems nearly impossible to be able to do. You can only setup an investment account which needs to be done with a traveling investment adviser. You can not set one up on the phone or with someone that is always at the bank. You will need to listen to the advisers whole story and he will try discourage you from doing your own investing. I agree that this might be good for those that don't know much about investing, but for those that do know what they want to invest in already, it is a torturous feat to have to go through. By the way, their minimum investment deposit is $25,000.00 for those that don't have that kind of money to invest yet. Other banks have no minimum and do not make you go through so much trouble.
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September 2017 by Moshe Aziz
The bank is fairly outdated
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March 2017 by משה יוסף עזיז
The bank is fairly outdated
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February 2017 by Elliot Franco
Staff at this branch are very helpful. Company policy stink! They DON'T look out for the customer.
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April 2015 by Tom Hayes
Dog Day Afternoon?
