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May 2023 by Balayet Hossain
Very rude. Unsafe towing. Didn’t storage but charged.
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April 2022 by Sherry C.
From tow guy who lies, the owner lies, crooks, thieves. Please if ever you are in anything and they show up please call 911 and report them, they are the worst. There's no positive reviews on this place , my experience I see why. They all need to be in highly secured prison for their shady business.
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April 2022 by Joseph Gambino
3 months to replace a bumper. He told me only 2 weeks. Hands me a business card with a disconnected phone number. I had to locate his other shop to get a working number. Never picks up his phone or returns messages. Took the money from my insurance. Just read all the reviews. Has a place on 100st in Ozone Park with disconnected number & disconnected electric. Has another place on Sheffield Ave in Brooklyn. This is the worst place. He doesn’t have a website. I wonder why.
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November 2021 by Brina S
NIGHTMARE !! please beware of this place. I hope this review finds you before they do.They really took advantage of my situation and I’m still suffering to this day. If your car is there for 24 hours go get it back now.First? They found me at the scene of my car accident. I didn’t call them. they convinced me my car need towing because there is no way I can drive it.Second ? They promised me some low deductible and told me it’s One Flat Rate (it was reasonable) if they tow my car right off the scene and they could repair it they said don’t worry about it, the insurance company will cover it (remember this part)*details: my car got rear ended all I needed was a new bumper and maybe a new wheel. Total they told me was $7,000- 8,000. The insurance company didn’t pay it, so I had to stay in a lawsuit over a year.My car was fairly new, very low mileage and not a foreign car eitherThird ? Went 3-4 weeks later attempting to take my car back, because I was getting PARKING TICKETS in the mail “the assistant /wife told me, the holding fee or storage fee is now 6,000 so I might as well let them fix it” my naïve self I said okay fine because I couldn’t pay all that money and walk away with nothing.By the time I saved enough money to get my car, I had so much unpaid parking tickets it was sadFinal ? They “ fixed” it and the moment I drove off I heard a squeaking sound coming from the rare end where I got hit. I was never going back there My car now wobbles like it’s going to fall apart any minute.Moral of experience be careful ladies don’t let these fake mechanics take advantage. It’s a special place in hell for people like this, I feel sorry for the karma of this family. ( PITIFUL)
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November 2021 by Sabrina S.
NIGHTMARE !! please beware of this place. I hope this review finds you before they do. They really took advantage of my situation and I'm still suffering to this day. If your car is there for 24 hours go get it back now. First They found me at the scene of my car accident. I didn't call them. they convinced me my car need towing because there is no way I can drive it. Second They promised me some low deductible and told me it's One Flat Rate (it was reasonable) if they tow my car right off the scene and they could repair it they said don't worry about it, the insurance company will cover it (remember this part) *details: my car got rear ended all I needed was a new bumper and maybe a new wheel. Total they told me was $7,000- 8,000. The insurance company didn't pay it, so I had to stay in a lawsuit over a year. My car was fairly new, very low mileage and not a foreign car either Third Went 3-4 weeks later attempting to take my car back, because I was getting PARKING TICKETS in the mail "the assistant /wife told me, the holding fee or storage fee is now 6,000 so I might as well let them fix it" my naïve self I said okay fine because I couldn't pay all that money and walk away with nothing. By the time I saved enough money to get my car, I had so much unpaid parking tickets it was sad Final They " fixed" it and the moment I drove off I heard a squeaking sound coming from the rare end where I got hit. I was never going back there My car now wobbles like it's going to fall apart any minute. Moral of experience be careful ladies don't let these fake mechanics take advantage. It's a special place in hell for people like this, I feel sorry for the karma of this family. ( PITIFUL)
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October 2020 by guillermo c
best shop ive ever delt with the owner was awesome handle everything from the very beginning thank all soooo much!!!
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October 2020 by N. WILLIAMS
The best there is!!!!?
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May 2020 by Cecil Pugh
Please and I mean please listen to the reviews and don’t waste your time with them. Despite the reviews I figured I’d give them a chance Bc they seemed like nice ppl prior to us dropping the car off, feeding all these lies but it’s all an act til they have your car in their lott then they treat you how they want had the worst experience so bad that me and the owner almost got into it. Trust the reviews!
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November 2019 by Everade Fagan
Horrible service. My car still isn't properly done.
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November 2019 by Karina Morero
THIS PLACE IS ABSOLUTELY HORRIBLE! PLEASE. DO NOT SEND YOUR CAR HERE. I wouldn't wish this place on my worst enemies.
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November 2019 by Geneva Davis
The worst place you could take your car, "FACTS" I wouldn't take my junk car back there !!!! They did not repair my car to my expectations and when you go to pick your car up there's no one there to go over the finals with you except the secretary who don't know nothing, the worst !!!!! It took them over a month to repair my car, I should have followed my co- workers advice and snatched my car back from them, horrible, horrible, horrible.
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September 2019 by Trey T.
The Worst, i wouldn't refer a dead dog to them !!!! Point blank !!!!! I wish i could give them negative stars
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September 2019 by Adel G.
This place is bad news! This fraudulent business needs to be reported, the DMV number does not exist 7117373 search for yourself @ It is located at 103-21 100th street ozone park NY,11417. Phone number 718-322-3453. My car was taken here a couple days after my accident by Antwane, who showed up to my crash site. He repeatedly kept on calling and texting me to bring in my car and saying that ill have it back in 15 days. Pricilla and Amanda are the receptionists who lies to customers. My car was there since 7/15/2019, they called the insurance company on 7/28/2019 and told them that my car was done and that hadn't received payment, by this being done the insurance company cut of my rental on 7/29/2019 without my knowledge of knowing this. Enterprise called me saying I have a balance of $412.64 (8/9/2019). Pricilla called me 8/12/2019 saying that my car was ready and that they're just waiting for payment if I had received a check in the mail from the insurance company, I took in the payment leaving with them telling me that my car only needs painting and that everything else was done! However, MY CAR STILL WASNT DONE 8/19/2019 my son's birthday, I had no car because they said that they had received the wrong parts and are waiting for the return of the correct one. 8/21/2019 (MY BIRTHDAY)! *NO CAR RENTAL EXPIRED* I had a trip planned a while back to Florida which I had wanted to have my car home before I leave because I didn't want to have a storage fee. They told me to go and when I come back my car will be ready. I came back 8/30/2019 (MY HUSBNADS BIRTHDAY) calling them for my car NO ANSWER. My sons school starts 9/3/2019 they went on into saying that the paint booth won't come on and they don't want to hand paint my car because it will be a bad job. 9/3//2019. The car is finally painted but needs alignment 9/3/2019. TODAY IS 9/7/2019!!!! I STILL DON'T HAVE MY CAR!! 9/6/2019 I called the shop asking the location where my car is being repaired Pricilla said to me "we don't give out that address because they will bring the car back to this shop". To finalize this review even if you left your car there and they're charging you a storage fee pay that money and get you car out!!! they did a horrible job on my car and very cheap supply.
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September 2019 by Burgundy Richards
Our vehicle was involved in an accident on July 16, 2019. It is now August 26, 2019 and we still have not received our vehicle back. This business has been giving us the run around on when the repairs are supposed to have been completed. Excuse number 1. they sent the wrong part. Excuse number 2, 3, 4, 5. The parts haven't come in. On Thursday, August 22, 2019 we were told the car would be ready on Saturday or Monday. We go Saturday hoping the car is finished and they are closed. We call Monday morning and the parts are in but haven't even attempted to be put on yet. They are now saying Tuesday August 27 or Wednesday August 28 at the latest. Also the phone number listed on the website doesn't work. And most times when you call the number they gave us. No one picks up..This has been the most aggravating situation we have ever dealt with. Our insurance covered a rental for 30 days only so we have been car less 10 days and counting. We have 3 children including an infant and not all the time is it conducive to take a small child on public transportation. This is TOTALLY UNACCEPTABLE. This would be the last place I would take my car to be repaired. I would repair it myself before I hand it over to these people.
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April 2019 by Darell Singleton
Do not take your vehicle there. You will regret it
