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“Jerimyah was immensely helpful and patient while explaining the process to me! Very friendly and welcoming when I walked in, which was immensely appreciated. The facility is clean and easy to navigate.”
“Very helpful and polite knows how to communicate well with customers I was very happy with the service and the friendly service I was given would point anyone in their direction for service Thank You Mrs. Street”
“I'm extremely satisfied with the customer service at this location. The manager, Kendra, and employee, Chris, were incredibly accommodating when an issue arose in my unit. They quickly and proactively found a solution in seconds. Because of their exceptional service, I'm giving this location 5 stars and wouldn’t consider going anywhere else.”
10AM - 3PM
2851 Cropsey Ave, Brooklyn
Truck Rentals
“A gem of a place! Not only it’s very convenient to have in our neighborhood, but people working there are simply the best! My little daughter loves when we come here because she just wants to see Anya and talk to her. Anya and others are super helpful, resourceful and competent in the work they do. If you have any shipping or mailing needs, look no further and come straight here. We both are always looking forward to seeing them!”
“Sapphire gave a great tour, answered every question & put me at ease. I was pretty sold on storing here, then we ran into my neighbors who also enthusiastically endorsed the place. I’m eager to move stuff in, & clear up space at home.”
“If you want a UHaul this is the location to get it from. I make my reservations online and I’m in out of the location quick after receiving my rental instructions. The workers are knowledgeable and nice and quick to get you out. Thank you for making my rental easy.”
“I forget the woman’s name who helped me get into the van on Sunday morning, 9/29 but she was wonderful. Highly recommend this place for a seamless rental experience!”
“I was on a school bus in Manhattan and we were in heavy trafic, and i was so bored, so I motioned to the edge truck diver to honk and he did. Then we started playing rock paper siccors and he did but then he chose shoot and started finger shooting and I pretend to be shot, then he did it again. Then I chose shoot and he pretend to get shot and then he fell on his steering wheel pretending to be dead and his horn went off because his head fell on it. Then we played rock paper siccors normally. He is a skinny white male with a beard and wearing a cap (he might have been tall, idk) please give this man a raise he deserves it. Made my day. Best driver I ever met.”
“Cathy was amazing and saved us money and time. Truck was new and the process was a breeze. They saved the day after our Budget rental spot failed to show with a 16’ truck the day before our move. Highly recommended!”
“We rented 16ft Penske box truck from here. The online booking process was easy and straightforward. Debby the associate that assisted us on-site was extremely friendly and helpful. Would highly recommend.”
“Honest attack rental, nothing like the shady people who tend to run Uhaul locations. The operator there is a real merchant, gave me a hand truck and blankets with my truck.”
9AM - 5PM
6615 New Utrecht Ave, Brooklyn
Truck Rentals
“This is my 1st time with U Haul Online reservation was easy , pick up was ready on time, registration was pit quick , pick & return in minute, it’s really great experience”
“This is about the Ave D location -- Guishan -- Pretty interesting spot. When you enter, there are all these ice cream trucks in a row --it gets you in the mood for a Mr. Softee cone.Rented here twice so far, pretty efficient operation. They open up promptly at 9:00 am. Provided the vehicle and accessories I reserved.They send a link to your phone to capture your license info --takes 1 minute and then you're out.The cost for cross-town use of their vehicle is pretty reasonable.I will continue to do business with them.”
“If you’re interested in getting a rental I suggest getting in contact with Beverly W who currently works from this location. She’s extremely professional & courteous! The process was straightforward & easy to do within the same day. Let’s not forget she also provided me with a lower quote than a previous representative told me!! You can’t beat amazing customer service & a great deal. Thank you Bev”
“Pea was very courteous, professional, and pleasant to deal with. Very thorough with giving information needed to make our transaction run smoothly. No hiccups and convenient location for me. Will definitely rent again due to this experience.”
“Easy peasy. I made a reservation on the app, arrived at the location, and was in the truck in less than 10 minutes! Upon returning, the app had some glitches when I was taking photos but otherwise, it went smoothly.”
“This was an interesting location, it's in the supermarket and they have the customer service for the supermarket serving as a rep for uhaul. He was nice, friendly, seemed a bit distracted and I had to remind him of the dolly I rented not being present. The price was fair and it was an accessible location for me to get to.”
“Unfortunately, they did not have the right size truck for me, but the person I spoke to was extremely nice and helped me with another location that had a truck for me.”
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“This was such a good experience I wanted to leave a review, Israel was extremely helpful. He provided exceptional assistance, he took his time to not only help us find exactly what we needed but thoroughly explained the process and made sure my experience and duration of services was set up for my convenience. Thank you again amazing customer service :)”