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June 2024 by Yura Smirnov
They never had my refills ready.
Any time I came here having new issues!
Worst pharmacy I've ever seen.
Their pharmacy didn't open at scheduled time but it is closing with a seconds precision.
I was there in the morning at 9am and saw at least six people who were waiting for openings. But all the stores were closed despite their schedule. Nobody was inside the store so a doors stay closed after 9am. Therefore I had to leave so didn't know when they opened.
I tried to pass there at 5:10pm but it was already closed.
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June 2024 by Anton Gold
This place sucks, half the store shelves necessitate a staff member opens them with a key and getting a staff member to
Do so takes forever. This place shook like a leaf during that little earthquake we had a while back.
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May 2024 by David Steinman
Worst over the phone service I've ever received in my entire life. Hung up on in the middle of asking a question. 0 stars
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May 2024 by Lara Nini
Everything is locked up. I’ve been shopping here for a long time, before they painted that mural on the exterior of the pharmacy.
They stopped being 24 hours when Covid hit and still close at 9pm.
Everything is locked up or has a security tag on it (ice cream, candy, soda bottles, laundry detergent etc).
Just close it like the rest of the Rite Aid locations have been closing since you treat paying customers in the neighborhood like thieves. I used to live right across at 1680 for several years in the early 2010s and it was nothing like this.
Also, the dark skinned bald West Indian manager clearly has an attitude problem and does NOT want to be there.
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May 2024 by Ryan Doyle
This place is in a death spiral. I wonder if corporate wants to close it.
$3 tubes of toothpaste are locked behind plexiglass and you’ll wait several minutes for a grumpy salesperson to come open it for you.
No thanks. I’ll go around the corner to the grocery store.
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April 2024 by Samantha
The clerks will watch the line hit the back of the store before putting their log ins into self checkout
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February 2024 by Frederika Robinson
Lines are long at the pharmacy but even when the line is short, service is very slow. Always out of stock on basics, like Pepto Bismol.
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February 2024 by Wozzy
Will turned this store around.Been a resident shopper here for 4 years and this last year the store would have deserved zero stars. The manager was rude to her employees and yelled at customers. Shelves were NEVER stocked, the cooler/fridge was down for over 6 months, and the money order machine was out of service. I couldn't even get hand soap, dish sponges, paper towels or a cold drink the majority of the time. I stopped coming here and began going out of my way for daily household items because it had become so bad.Recently I stopped back in for some toothpaste and saw that everything was finally restocked, the fridges were working, and I coincidentally heard the new manager explaining to his staff how to ring in a money order..I asked for his name and let him know he turned the store around. Having a well stocked and reliable neighborhood store is a lifesaver. So I'm grateful for the great job Will is doing there. I hope it's recognized from his superiors and he is commended for the work he has done so far. Quality of life is much easier for the entire neighborhood when we can buy the things we need.
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February 2024 by stalin
Excellent attention
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January 2024 by Sonny A.
JENNY I have had an interactions with you 2 times and both times you have been VERY unprofessional VERY UNPLEASANT to talk to. You need to find a new job that doesn't require you to work with people.
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December 2023 by hasan oz
Second time here: the reviews are terrifying and I believe them, but my experience was the exact opposite. The pharmacy actually picks up the phone!!! (mine *never* does, another corporate chain that's much closer to my work) If they were any closer to me, I'd work with them any day over the CVS I go by Flatbush junction. ?♂️
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November 2023 by leif mcilwaine
Its crazy how much security they have for such understocked shelves. Maybe theft wouldn’t be such a problem here if it were easier to pay for stuff. They have one cashier working, 2 employees wandering around the store and 3 self check out machines that don’t work.
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November 2023 by Andre Santiago
I called the store to ask a question about my Amazon packages, because I assumed it was in a locker but the picture showed it was left by the front door. A lady pick up the phone and when I asked her the question, she said "one sec" put the phone down, and totally forgot that I was on the phone waiting. I waited for 17mins before I just hung up. The whole 17mins I waited I could hear noises in the back ground, it didn't even sound like they were working. ??♂️ I'm going to find a new location to send my Amazon packages, and I'm never spending my money here.
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October 2023 by Anna B
Please fire and rehire your cashiers and hire people who actually want to be there! I came here this morning and the female cashier by the name of Angela WAS EXTREMELY RUDE!!!!!!!!!!!! Giving all customers nasty facial expressions, she didn’t greet anyone and when I got to the register and I asked about an item she ignored me. She was literally on the phone screaming and cursing about her personal business as well talking about previous customers that walked out!!!! RIDICULOUS!!!!
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October 2023 by Vinette Burgos
Awesome store with everything I need.
