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September 2024 by Alice Huang
I needed to get my car engine oil changed and went to Ralph & John's. It was my first time going there. The man, Brandon, helping me was knowledgeable and even went so far as to explain things to me. In the process of changing the oil, they even took a look at my tires without me requesting it. They saw that the air pressure in the tires were too high and corrected that issue. The "tire pressures low" icon light on the dashboard disappeared after they did that. Previously, I took the car to a different car shop regarding the tire icon, and they claimed that the tire sensors were broken and needed to be changed for hundreds of dollars. I decided to forgo this because my car is just 3-4 years old and really doubted that the tire sensors were faulty. I don't know why that other place couldn't figure it out... they even put more air in the tires. Anyway, Ralph & John's were able to solve the issue and they didn't even charge me extra for that! Brandon explained to me where the info is located on my car regarding the correct amount of air to put in the tires. I appreciate the educating. I would come back here. Thanks!
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September 2024 by Levent Emek
Great inexpensive service !
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September 2024 by Sabina Swaby
Great service and quick. Staff very nice. Highly recommend them.
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August 2024 by John Meza
Great service. My cars came out better than when they went in.
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August 2024 by Evan Kuller
These guys do great work and pay attention to detail just got my car back I couldn’t be happier thanks again to Brandon and Ralph
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July 2024 by Paul Delauro
That is a great mechanics place. I bring my car there all the time and they do a good job and the people are friendly
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May 2024 by Frank Abbaticchio
I had the opportunity to bring my car there on a few occasions this past March. In both instances I was pleasantly surprised with the service and attention to detail. This shop was able to address an issue I had with my brakes that no one else fixed. It was a fix that could be felt when I got the car back; and those are the most gratifying.....! It was Road tested before and after, tremendous difference in brake performance.....even a member of the staff, a nice Asian gentleman offered to back my car out into the street, since it was a busy trafficked area, plus it was raining. Brought the car back a few weeks later for another sensor issue and that was addressed in a timely fashion at a fair price.....Very pleased and will definitely return......!!!
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April 2024 by Tamie Lam
Poor service, terrible attitude
I don't normally leave reviews, but I had a really bad experience when I walked in to the store and there's was a Chinese employee serving us, and I asked him that my insurance company told me to take photos of the car in your store. Then he replied impatiently and rudely that we can only take photos from Tuesday to Thursday, and tomorrow is the last day for taking photos. When I wanted to ask other questions, he said to me in a bad attitude, "I'll tell you again, come tomorrow. The person who told you that came today is an idiot. If you ask me one more questions again, you don't need to come tomorrow either."
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March 2024 by Steve F
There is an Asian face who has a very bad attitude towards people and will not patronize this store next time.
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January 2024 by Amanda Patrick
My family and I have been customers for years, mostly my father. Always professional and most of all make things easy. I have recommended a few people here and will continue to do so.
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January 2024 by POP
A close friend of mine referred I visit Ralph & John's and honestly must Say that any Repair my Car needs will receive the Best Service here. Totally Satisfied.
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January 2024 by Diego D.
why would anyone do this kind of work why? you had this car for months. you guys not only did not repair my fuel pump issue or anything, you guys tore into the cab of the car actually tearing the metal of the cab to access the fuel pump. the access hole is completely torn up. ripped metal around the whole ring now the cap seal can not seal the metal is ripped so bad its unrepairable. u give me the car with cats removed without even telling me what you decided to do. you put off-road pipes to replace and they were are not even clamped together. the clamp was tightened to the side of the pipe they were never even connected together. there is no excuse for such butchering. i worked on this car every part of this car and would have never aeven llowed such a thing. a beautiful 2008 shelby gt 500 u completely butchered. no stars besides i may take action this is horrible
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November 2023 by Angel Grullon
Good mechanics and good service
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November 2023 by C Casero
Had a small leak in both tires of my company vehicle. Joe the owner and one of his staff worked on my vehicle. Within 30 minutes both front tire replaced. Very quick and efficient. Really nice staff.
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November 2023 by William Simpson
Great work nice people ?
