-
February 2024 by Juss Jess
Yikes, talk about bad. I expect long wait, but didn't expect the person drawing the blood to be that bad. My husband had to get some lab work done and went to the nearest place (Quest). The wait time in middle of a work day wasn't too bad, prob around 30-45 mins as expected.The person who drew my husbands blood was a dark skinned man, on the heavier side. He looked like he hated his job and wasn't friendly. Anyway, after the blood draw I asked my husband how it went and he said hurts a lot. And then he showed me the area he got poked and it looks like the guy scraped his skin with the needle while poking into my husbands arm.Anyway, the pain lasted a few days and his arm was bruised. Mind you, my husband can tolerate pain so if he said it was painful, it must be painful. I think QD need to hire people who knows how to do their job. Im wondering if the guy even had exp in the medical field....
-
January 2024 by Wai C
Avoid at all cost, don’t come!!
-
January 2024 by ariana li
This place is terrible. Waited 50 mins for my appointment.m!!!!!!
-
November 2023 by Jolie Berger
I took my 5 year old son to quest on bay 29 after having a fever on and off for 12 days. He was very sick and we did not want to be there to begin with. We waited in the waiting room for two hours. Once we were sent back to the lab it took the doctor 30 minutes to determine what tests needed to be done and even made me call our pediatrician to confirm (the phlebotomist was foreign appeared very confused). After sticking my sick 5 year old sons arm 3 times and missing the vein they said we would have to try the other arm. My son was crying hysterically saying he had to use the bathroom and the phlebotomist said he would have to wait there are other patients waiting. I told them no and took my son the bathroom who had started to have an accident (#2) from the trauma and from being so sick. When I came back to the room my son was hysterical and the phlebotomist was laughing at him as if he was being dramatic. Needless to say we did not get the blood work done just traumatized my sick toddler and wasted 4 hoursOf our lives. Also, if you plan to drive there don’t.. just Uber. You’ll never find parking.
-
November 2023 by David Gikoshvili
The worst managed lab I have seen. I have never waited less than 30 minutes after my appointment time to be seen.
-
November 2023 by Heather
TERRIBLE!!!! They are absolutely the worst. The staff is so unhelpful and lazy, they absolutely do bare minimum and so RUDE! SO RUDE AND UNPROFESSIONAL! AVOID AVOID AVOID!
-
November 2023 by Michael P.
Blood drawing. Good treatment. Long waiting for service! Maybe the location, should have more help in this location.
-
October 2023 by Jasmin Y
I started coming here for monthly blood tests because I have anemia. Absolutely terrible. The staff is rude and refuses to do the bare minimum or service for their clients. My mother made separate appointments for me and my sibling and the nurse got frustrated and rudely told us to “just go into the room.” She also kept tapping her fingers when my mom didn’t automatically have all the answers or cards. And when she did have what the nurse needed, she would snatch it out out of her hand. Another time, my parent and I were a MINUTE late and they kept slamming the door in our face after we entered the building. Refused to explain why we had to reschedule and ignored my dad and just slammed the door. We waited so long for a person to have the courtesy to explain why they lock the doors 20 minutes before they even START to close, and no one came. Also it’s impossible to enter the building unless by some miracle someone opens the door from inside. There are no workers at the front desk, just a bunch of mediocre (being kind by saying that) nurses and doctors who believe they are superior to everybody else. Glad to be be one of the MANY people who believes this place is terrible. If you enjoy rude nurses, little to no actual service, waiting for hours on end to get a five minute test, and getting the door slammed in your face; go here because they will treat you terribly. Enjoy ! :)
-
September 2023 by Irina Kisilyak
Horrible!!I arrived for my 3:10 appointment at 3:15. They refused to take me. Said it’s 3:17 and they are closed. Last appointment was for 3:20 and they close at 3:30. There was no one in the waiting room!!!And I understand that they are finishing up and therefore I said that can we just do the urine culture and I will return for the blood and the women still refused. I was asking them to help me because I could not find parking for a long time and that’s why I was a few minutes late. They still refused and walked away. My husband also asked and No one even bothered to answer. There was only one nice lady who went back to check and ask for me and I heard the one in charge say NO. I am a nurse practitioner and I have never ever treated anyone this way. Quest you need to hire empathetic professional staff if you want to be the lab that treating providers send their patients.Horrible!!!will never ever send my patients there!
-
September 2023 by Marina Skripay
Very accommodating, assisted in making appointments for both of my kids even though they were booked, and everyone was amazing and super nice!
-
September 2023 by John Minichelli
easy to make appointment through third party. Staff gracious and helpful especially Pamela and Nadia
-
September 2023 by Ulugbek Kurbanov
your appointed time will not work here you will have to do another one and wait for a very long time the people working here are unprofessional
-
September 2023 by Angela D.
Just don't, save yourself the aggravation and schedule at a different location. Other than the ease of checking in and the lovely front desk staff, they're inept and frustrating.
-
August 2023 by Vincent Cheung
Don’t bother making any afternoon appointments, they said they couldn’t do anything for me as they get no overtime pay and they close at 3:30 sharp.The only one star goes to the two ladies who were nice enough to send me somewhere else to get my blood-work done. I guess that’s better than saying hey we are off work see ya..Had to take time off from work to get here on time only to waste an hour going elsewhere. If you enjoy being jerked around, having your time wasted, appointments cancelled, paying for parking twice. Book your appointments here.
-
July 2023 by Ava Gajovich-Protich
Im not sure what happened to this location, the staff used to be super friendly but all of those nice ladies are gone. The attitudes all around are very harsh... it doesn't take much to be kind.
