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March 2024 by irakli janjghava
Worst Quest Diagnostics, they dont honor appointments!! appointment at 1130AM, and now it's 1230pm. I'm still waiting they are rude,slow, and lazy
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February 2024 by Constance Cheng
I was there a week ago, the technician name Alyssa B. She told me that I don’t need to checked in, just walk in after I returned to dropped off the specimen. So I returned yesterday dropped off a specimen, got the check in number at 12:30pm. After 1pm when everyone was gone, and I’m the only one there, I asked the technician when I will be called, she asked me again did I checked in? I told her YES! When she first told me @12:30pm to clicked on help at the screen and choose delivered the specimen, I got the number 102. She turned around asked the other lady, sis did you see the number on the screen, the other lady told her NO! I told them I could show the proof. She said just do it again, after I clicked again got a new number 103 the other lady called me in, I left the place at 1:20pm… closed to an hour wait time for me to dropped off a specimen.The place has horrible signal and doesn’t even offer free Wi-Fi…The TV is working, offering patient to watch news and listen to quest diagnostics commercial. It would be nice if they can offer a screen that shows who are on the list of waiting…
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February 2024 by Koba Tirkia
Be aware. No walk-ins.Strictly by appointment only, although they state they have walk-ins available. Very misleading
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February 2024 by Vlad Kamalyants
The most terrible place for appointment. Workers are extremely rude and very unprofessional. They started raising their voice at me for nothing and saying that I don't have any appointment. I had to come back in a week with proper email for my appointment, but they still said that I don't have any appointment. After I finally got through, the woman who took my sample, threw the paper into my face and told me that I am free to go. What is this a jail?
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February 2024 by Shon Sh
The working staff is very rude and shouts constantly. They are probably tired of replacing them with other employees.Very bad service not recommendation
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February 2024 by David Boulanger
Was seen on time and my Phlebotomist was a Pro at taking my blood sample.
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January 2024 by sharon S
Jessica and Jason did an amazing job! I have been to other places and they weren't successful in finding my son's veins. They were neat and quick. Job well done! Thank you.
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December 2023 by Stephanie David
I feel like I had to write a review to make up for all the garbage ones.This place isn’t that bad.Yes it’s small, and gets crowded quickly.Yes, it’s busy on the weekends…duh.But the staff were really friendly and I only waited 5 minutes after my appointment time to be seen. The staff member who helped me, Jason, was super friendly even though people kept complaining to him about things they couldn’t be blamed for. (Seriously people, if you come to a medical facility without your insurance card that is a YOU problem, not them).Just be sure to make an appointment and you’ll be fine.
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December 2023 by Lemana Saran
Even though I scheduled an appointment, I waited 2 hours to be told that no more scheduled appointmets were being served. The lab is disorganised. Shame!
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December 2023 by Mini Man
There are ten seats and over 25 people here. No place to stand. Your appointment means nothing. They take your name off the list so it looks like they moving people but in reality that’s just to show the company they took you “ on time”. Appointment at 7:30. An hour passed and no one even comes out to check with the large group of patients in the waiting room. I no longer appear on the list and I’m still waiting and guessing. Understaffed as well. They say they take walk ins but that doesn’t seem to be the case on sat and sun. Try to avoid the weekend and bring a mask, as everyone is on top of each other.
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November 2023 by Olga S.
Very convenient location, trains and busses are available. Might be a problem to find parking in this busy area.I booked my appointment online. I've done my check-in on my phone, so I did nothing in the office. Just came into the office and sat in the waiting room till my name was called. It was a very pleasant experience, so convenient! My wait time was around 15 minutes, which is fine too.Then Natalia called my name. Natalia was very polite and professional. She took care of all matters in a very professional manner and explained everything very carefully.Natalia acted as a skilled professional. So, my overall experience was very good. I'm surprised that this place has many negative reviews.
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October 2023 by Konstantin S
Don’t even deserve 1 star, 0 stars for sure!!! Can’t even take a drug test , every time I come here something is not working
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August 2023 by Carrie Aura Leong
Easy to book online and check-in with kiosk. Unfortunately they ran out of the test swab but Ayana was super helpful and called up the nearby Quest to get me in. I was able to get a important lab done. Everyone there was super nice and helpful!
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July 2023 by Olga Kiseleva
One of the worst office … don't waste your time and make an appointment at another place
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June 2023 by Mir maalum
Rude, unprofessional…Quest diagnostics clinic refuse to service me because they didn’t have a space for stand by people. After the lady Tammy (maybe not correct) said that can’t serve stand by people. I came from far away Brooklyn which it took an hour to get to clinic, I came at 9am and woke up earl on Sunday and waited till 10:20 after that happen. It’s waisting time. She came to say us in waiting room that she couldn’t serve people who has “stand by”. But inside clinic no one people with appointments (the clinic in Sunday close 1pm). Also it’s happened after I was put and left them all my ID and insurance information.It is unacceptable!!!Rude and unprofessional…
