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December 2023 by Shateekwa Daisy
The Russian lady in there is very racist. I watched her allow two Caucasian people before me walk in the bath room to complete their drug test with their coats on. She did not check the rest room after. When it was my turn I was giving a dirty look and told to remove all of layers of clothing keep. As a black women I instantly felt uncomfortable because I knew what kind of facility I was in and that’s sickening.When I finally go into the rest room the garbage is completely full to the top. The bathroom is disgusting and the lady is very rude. While I’m handing her my urine she’s talking to other people there was no privacy or respect given to me.
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December 2023 by Ilya N
Very nice nurse. They didn't have a container for the test I needed but she was able to locate the office that did have those for me.
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August 2023 by Isabelle Halpert
I went for blood work and the two ladies who were there were super sweet!!! I barely felt the pinch of the blood work and I even got a laugh out of being there :) 10/10 I was also late to the appointment and they were still the nicest people!!!!
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July 2023 by Asma A
The long wait for scheduled appointments to do the test is soo long, only one employee working at the location which make people wait so long.
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May 2023 by Akif Yami
I came for drug test and lady was so helpful.Muhammet
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December 2022 by Petro Dovbak
Be advisedthey go for lunch from 11:30am until 12:30 pm
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December 2022 by Anna
I arrived for my appointment and was in and out in 20 minutes. Came on a weekday and there was street parking available. Facility is low maintenance, nothing fancy but gets the job done. Staff is professional.Make sure you have an appointment and show up on time, otherwise you might not be taken in or will have to wait a long time.
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December 2022 by Mimi Es
nastiest nurse ever!!!!!!!!!If one can avoid this place avoid it at all costs!!!!
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November 2022 by Drizzle fnm
Do not go they treat people like rats and they were very rude and they were rushing and kept telling us to hurry up.
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September 2022 by Audrey Loughran
Horrible experience today with this lab. We were 3 minutes late for our appointment yet there were people with appointments before us that hadn’t been seen yet. The male lab tech was rude and started berating me for my 3 minute “lateness”. Told me I’d have to come back because I was late for my appointment. When I apologized and explained we were looking for a parking spot he yelled at me in front of the entire waiting room and told me I needed to work on “being on time”. He made me and my daughter so uncomfortable. He told us to leave then “invited” us to come back. My daughter whispered to me I don’t feel comfortable with this man performing a blood test after he was so rude. I agreed and told him that he made me and my daughter very uncomfortable and that we would never return to this location again. He said, “ oh come on you can trust me to take her blood”. No thank you boro park quest. I am considering a formal complaint with the state.
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August 2022 by Andrew A
I made an appointment and walked in for a drug screening for my school. The lady immediately tells me there’s no containers for urine tests. So now it’s too late to set up an appointment at another quest. So now I have to drive to another quest, pay for parking again, and wait as a walk-in for god knows how long.Thanks a lot, your lack of preparation ruined my day
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May 2022 by John Ascevedo
Horrible service the lady there is okay. Its the racist guy in the back who acts professional but doesn’t know anything he’s horrible he should be fired. Very rude and un professional very racist heard him call a muslim family jihadist. Told her to go back to iraq
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February 2022 by Anna Zhang
I arrived for my appointment and was in and out in 20 minutes. Came on a weekday and there was street parking available. Facility is low maintenance, nothing fancy but gets the job done. Staff is professional.Make sure you have an appointment and show up on time, otherwise you might not be taken in or will have to wait a long time.
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November 2021 by Deena Guttman
If I could give it zero stars I would. Slowest service. Most condescending attitude. Waited an hour and a half and still wasn't seen. There were 7 patients ahead of me. 7 patients! In an hour and half. Avoid at all costs. Go elsewhere.
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September 2021 by Christopher W.
I was definitely not happy with my experience. I made an appointment online at this location to get a PCR test done and the system allowed it to go through, so I thought I was good to go. When I get there for my appointment, I waited 10 mins before someone came and told me to go to StatCare next door to get it done (I assumed they were affiliated with each other). The front desk employee at StatCare said they were not affiliated with each other and she had no one to administer the PCR test since it was a Jewish holiday. She also mentioned that staff from this Quest location did the same thing yesterday to their other patients. I go back to the Quest employee explaining that StatCare didn't have anyone to help me and she just gave me the same answer: "I don't have any kits to administer." Why wasn't I notified in advance at all?? I would've changed locations if I knew there weren't going to be any tests! I needed this test done TODAY to attend a wedding this weekend! The Quest Diagnostics employee gave me no options, nor did she even give me any other locations to go to, I had to google it myself. Now I'm scrambling to see if any other Quest locations will administer a PCR test to a walk-in patient (aka ME). I will not be coming back for PCR tests unless I'm forced to. Update: I was not able to find any Quest Diagnostics locations that would take walk-ins for PCR tests, but NYC Health + Hospitals (6315 14th Ave) had tests available for me as a walk-in so I was relieved. If Quest Diagnostics does the same thing to you, please go to NYC Health and Hospitals instead!
